Medical Admin & Front Desk Specialist

I-MED Radiology Network; Hamilton; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration

Induction training

Uniform provided

Professional progression

Free parking onsite

Job summary

I-MED Radiology Network in Hamilton is seeking a Medical Administrator to join our front-line team. You will greet patients, handle bookings, referrals, payments, and ensure a welcoming reception area.

Working Monday to Friday with 7:30am–8:30pm shifts, you will manage data entry, maintain accurate records, and support colleagues while delivering quality customer care in a high-volume medical setting.

Qualifications

• Experience in a medical or high-volume customer service environment.
• Familiarity with computerised booking systems and reception tasks.
• Strong communication and interpersonal skills with stakeholders.
• Experience as a medical typist is preferred but not essential.
• Good PC and data entry/typing skills.

Responsibilities

• Be first point of contact for patients over phone and in person.
• Assist patients to make and amend bookings, process referrals, and provide pricing info.
• Greet patients in person, enter data, take payments, keep reception clean.

Skills

Quality customer experience

Reception tasks

Medical typist

Data entry

Team skills

PC usage / typing

Positive customer focus

Feedback reception

Autonomous work

Reliability / conscientiousness

Tools

Computerised booking system

Job description

I-MED Radiology Network in Hamilton is seeking a Medical Administrator to join our front-line team. You will greet patients, handle bookings, referrals, payments, and ensure a welcoming reception area.

Working Monday to Friday with 7:30am–8:30pm shifts, you will manage data entry, maintain accurate records, and support colleagues while delivering quality customer care in a high-volume medical setting.