Media Services Manager (Men’s RWC 2027)

Rugby World Cup Australia; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Rugby World Cup Australia is seeking a Media Services Manager to support the world’s media during the Men’s Rugby World Cup 2027. Based in Sydney, you will oversee end-to-end media accreditation, match allocation and on-site support for non-rights-holding media and photographers.

Reporting to the Senior Media Operations Manager, the role includes coordinating the volunteer workforce, briefings, and operational communications, with hybrid work moving to full-time in the office as the tournament

Qualifications

• At least three years’ experience in media operations at major sporting or high-profile events.
• Experience managing accreditation processes and systems with large volumes of data.
• Strong knowledge of local, national and international news organisations.
• Exceptional stakeholder management, customer service and communication skills.
• Experience recruiting, training and coordinating volunteers.
• Flexibility to travel and work outside standard hours.
• Desirable: knowledge of rugby and a second language.

Responsibilities

• Manage end-to-end media accreditation, including application reviews, enquiries and communicating outcomes.
• Oversee the tournament match allocation process and coordinate changes during the competition.
• Act as the main operational contact for non-rights-holding media before and during the tournament.
• Work with Accreditation, Transport and Broadcast teams to deliver seamless media services.
• Support media events and training, including World Media Briefings and volunteer inductions.
• Lead the Media Operations volunteer workforce, including recruitment, rostering and training.
• Publish operational information to media portals and contribute to post-tournament reports.

Skills

Media operations

Accreditation systems

Stakeholder management

Volunteer management

Travel flexibility

Second language

Job description

Rugby World Cup Australia (RWCA) is delivering the Men’s Rugby World Cup 2027, one of the world’s most iconic sporting events. RWCA is looking for a Media Services Manager to support the world’s media as they cover the tournament.

The Role

Based in the Sydney CBD and reporting to the Senior Media Operations Manager, you will manage end-to-end media accreditation and match allocation for non-rights-holding media and photographers, making sure they receive timely information, seamless access and outstanding support. Working closely with Accreditation, Transport, Broadcast and Workforce, the role spans planning and tournament delivery, including briefings, operational communications and leading the Media Operations volunteer workforce.

Key Responsibilities

• Manage end-to-end media accreditation, including application reviews, enquiries and communicating outcomes
• Oversee the tournament match allocation process and coordinate changes during the competition
• Act as the main operational contact for non-rights-holding media before and during the tournament
• Work with Accreditation, Transport and Broadcast teams to deliver seamless media services
• Support media events and training, including World Media Briefings and volunteer inductions
• Lead the Media Operations volunteer workforce, including recruitment, rostering and training
• Publish operational information to media portals and contribute to post-tournament reports

About You

• At least three years’ experience in media operations at major sporting or high-profile events
• Experience managing accreditation processes and systems with large volumes of data
• Strong knowledge of local, national and international news organisations
• Exceptional stakeholder management, customer service and communication skills
• Experience recruiting, training and coordinating volunteers
• Flexibility to travel and work outside standard hours
• Desirable: knowledge of rugby and a second language

Key Details

• Location: Sydney CBD, Australia (hybrid, moving to full time in the office as the tournament approaches)
• Contract: Full-time fixed-term contract, January 2027 to November 2027
• Applicants must be able to obtain their own working rights in Australia
• Closing date: 29 October 2026