Mechanical Office Assistant/Workshop Support

Apps Mechanical; Port Macquarie; On-site; AUD 42,000 - 65,000; Full time

Job summary

APPS Mechanical Repairs in Port Macquarie is seeking a reliable Mechanical Office Assistant/Workshop Support to join a busy team. This role blends office work, customer service and light workshop duties, with room for someone who enjoys a hands-on environment.

You'll answer phones, book jobs, liaise with customers, prep invoices, and assist with parts ordering. A qualified mechanic is a bonus, but not essential; strong communication and basic computer skills are important.

Qualifications

• Must have practical mechanical knowledge or experience in automotive industry.
• Good communication skills are essential for customer updates and team coordination.
• Basic computer skills and ability to manage simple office tasks are required.

Responsibilities

• Answer phones and book in jobs.
• Speak with customers and keep them updated on job status.
• Prepare invoices and complete general office duties.
• Assist with vehicle registration checks if qualified as AIS examiner.
• Light workshop duties and general tidying as needed.
• Parts ordering and stock assistance.

Skills

Mechanical knowledge

Communication skills

Organisational skills

Basic computer skills

Customer service

Education

Qualified mechanic

Job description

Mechanical Office Assistant/Workshop Support

APPS Mechanical Repairs - Port Macquarie

We're looking for a reliable, hardworking person to join our busy mechanical workshop.

This is a varied role combining office duties, customer service and light workshop duties as required. It would suit someone with good mechanical knowledge, or a qualified mechanic who is ready to slow down on the tools and move into a mainly office-based role.

The role may include:

Answering phones and booking in jobs

Speaking with customers and keeping them updated

Preparing invoices and completing general office duties

Assisting with vehicle registration checks (if you are a qualified mechanic & an AIS examiner)

Helping the team wherever needed to keep the day running smoothly

Light workshop duties (moving cars, assisting mechanics when needed, general tidying)

Parts ordering

What we're looking for:

Mechanical knowledge or experience in the automotive industry

Qualified mechanic (a bonus, but not essential)

Drivers License

Is hardworking and takes pride in doing a good job

Genuinely cares about customers and their vehicles

Treats customers and other team members with respect

Is honest, dependable and turns up ready to work

Has a positive attitude and is willing to help wherever needed

Can stay organised in a busy workshop environment

Has good communication skills and basic computer skills

A qualified mechanic would be highly regarded, particularly someone looking to step away from heavy mechanical work while still using their knowledge and experience.

What we offer:

Great opportunity for someone wanting a lighter role in the industry

Pay negotiable on experience and qualifications

Flexible role with a good mix of office and hands on work

A friendly, down-to-earth workplace

A supportive team environment

At Apps Mechanical Repairs, we work hard and take pride in looking after our customers. We're looking for someone who shares those values and wants to become a valued part of our team.