Service Manager – Automotive Workshop Leader

AUTOrecruit; Bunbury; On-site; AUD 90,000 - 130,000; Full time

Job summary

AUTOrecruit is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This hands-on role requires guiding a busy workshop, ensuring a smooth workflow and delivering high-quality customer experiences.

You will manage day-to-day service activities, develop the team, build strong relationships with customers and dealership colleagues, and drive safety, efficiency and service standards across the region.

Qualifications

• Experience in automotive servicing or workshop operations.
• Leadership experience and ability to motivate a team.
• Strong communication and customer-focused approach.

Responsibilities

• Lead, support and develop the service department team.
• Coordinate workshop workflow and service operations.
• Maintain a strong focus on customer satisfaction and service quality.
• Monitor operational performance and identify opportunities to improve processes.
• Build positive relationships with customers, staff and dealership stakeholders.
• Promote a safe, professional and collaborative workplace.

Skills

Leadership

Clear communication

Organisational skills

Customer focus

Job description

AUTOrecruit is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This hands-on role requires guiding a busy workshop, ensuring a smooth workflow and delivering high-quality customer experiences.

You will manage day-to-day service activities, develop the team, build strong relationships with customers and dealership colleagues, and drive safety, efficiency and service standards across the region.