MECCA Maxima Macarthur Square - Store Host

Mecca Brands; City of Melbourne; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

World-class education

Employee discounts

Product allowance

Job summary

MECCA Brands in New South Wales is seeking a store host to deliver outstanding customer service, share expert beauty knowledge, and help maintain a welcoming and efficient store environment. You will engage with customers, build authentic connections, and contribute to achieving sales goals with a friendly, proactive approach.

Join a team that values ongoing learning and growth, while offering generous product discounts, education opportunities, and career development within Australia’s leading

Qualifications

• Excellent customer service skills and the ability to connect with customers.
• Strong product knowledge of beauty brands and SKUs.
• Able to work well within a team and adapt to evolving store needs.

Responsibilities

• Deliver exceptional customer experiences and build authentic connections with customers.
• Provide on-floor presence and support the team as required.
• Help run the store in a safe, compliant and efficient manner.
• Contribute to store performance through outstanding service.

Skills

Customer service

Product knowledge

Team collaboration

Job description

Are you passionate about beauty and get joy from making people feel and look good? If so, come and join Australia’s leading beauty retailer!

Life as a host at MECCA

• World-class education: continuous upskilling from brand founders, our education team and MECCAversity
• Work with the latest products from the world’s top brands
• Work-life balance
• Generous discount to spoil yourselves and your immediate family
• A generous product allowance, subject to company policy

Day-to-day responsibilities

• Delivering an exceptional customer experience and create authentic connections with customers.
• Play a key role in supporting the wider team with on-floor presence and ability to pivot as required.
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way.
• Contribute to the overall store performance through providing an excellent customer experience.

What success looks like in this role

• Can confidently deliver an exceptional customer experience in line with MECCA’S customer service standards.
• Can demonstrate strong product knowledge for MECCA’S hero brands and products.
• Ability to show an active commitment to continuous learning and improvement.
• Can work effectively and safely as part of the team to ensure the successful running of the store.
• Always upholding the MECCA values.

Requirement of the role

• Availability to work late evenings and weekends.
• A strong mix of weekday and weekend availability.

More than makeup: At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Follow @LIFEATMECCA Visit our LinkedIn page

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line‑up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and NewZealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.