MECCA Joondalup - Host Expression of Interest

Mecca Brands; Perth; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

World-class education

Casual and permanent opportunities

Employee discount

Product allowance

Job summary

MECCA Brands is seeking Hosts for our Joondalup store in Western Australia. You will deliver exceptional customer experiences, create authentic connections with shoppers, and bring a passion for beauty while continuously learning and growing with top brands.

Join a fast-paced retail environment with world-class education, flexible casual and permanent opportunities, and generous staff discounts plus product allowances.

Qualifications

• Deliver exceptional customer experiences and create authentic connections with customers.
• Demonstrate strong product knowledge for MECCA hero brands and products.
• Maintain a learning mindset with ongoing upskilling and product training.

Responsibilities

• Delivering an exceptional customer experience and create authentic connections with customers.
• Play a key role in supporting the wider team with on-floor presence and ability to pivot as required.
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way.
• Contribute to the overall store performance through providing an excellent customer experience.

Skills

Customer service

Communication

Product knowledge

Teamwork

Learning mindset

Job description

The MECCA Story

For over 20 years, MECCA has been bringing our customers the BEST in global beauty across three unique beauty concepts: MECCA Cosmetica, MECCA Maxima and MECCA. Together, we offer an exclusive edit of over 100 brands, exceptional service and beauty expertise, and an ever‑growing service offering. We're seeking Hosts to join our new MECCA Joondalup store in WA who will thrive in a fast‑paced, game‑changing retail space! You'll deliver exceptional customer experiences, create authentic connections, and bring a passion for beauty and continuous learning. Help bring the MECCA magic to life, creating unforgettable experiences for our customers, every day.

Life as a host at MECCA

• World‑class education: continuous upskilling from brand founders, our education team and MECCAversity
• Work‑life balance; casual and permanent opportunities with regular schedules
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

Day‑to‑day responsibilities

• Delivering an exceptional customer experience and create authentic connections with customers
• Play a key role in supporting the wider team with on‑floor presence and ability to pivot as required
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way
• Contribute to the overall store performance through providing an excellent customer experience

What success looks like in this role

• Can confidently deliver an exceptional customer experience in line with MECCA’S customer service standards
• Can demonstrate strong product knowledge for MECCA’S hero brands and products
• Ability to show an active commitment to continuous learning and improvement
• Can work effectively and safely as part of the team to ensure the successful running of the store
• Always upholding the MECCA values

More than makeup

At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability‑focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well‑being, empowering female‑led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Follow @LIFEATMECCA Visit our LinkedIn page

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line‑up of beauty and skin‑care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.