MECCA Chatswood - Zone Manager

Mecca Brands; Willoughby City Council; Hybrid; AUD 39,000 - 52,000; Part time

Benefits offered by this job

MECCAversity education opportunities

Monthly performance bonus program

Product allowance for you and family

Parental Support Program

Job summary

MECCA is seeking a Zone Manager to lead a NSW store on a 22-hour, part-time basis from Thursday to Saturday. You will drive customer experiences and coach a team to deliver MECCA Magic every day.

You’ll balance people leadership with store performance, building a positive and high-energy environment while modelling exceptional service and brand standards.

Qualifications

• Prior retail leadership experience.
• Strong focus on customer service and experience.
• Willingness to work late evenings and weekends.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front and upskill the team to drive store success.
• Engage and motivate your team to meet KPIs and uphold MECCA values.

Skills

Leadership

Customer service

Team coaching

KPIs

Job description

*Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!* We are looking for a passionate **Zone Manager** to help lead our **Store Name** store in **NSW** on a **part-time** basis at **22 hours** per week, working **Thu-Sat.** Zone Managers are the **Guardians of the Customer Experience** for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.This is an incredible opportunity to **start your leadership career in a fast-paced, people-first environment**, where you’ll be supported to build your leadership capability, grow your commercial confidence and develop the skills to lead a high-performing team. As a Zone Manager, you’ll have the opportunity to learn from experienced leaders, take ownership of your zone and make a meaningful impact on both your team and our customers.**Perks as a Zone Manager at MECCA:*** World-class education opportunities with MECCAversity* Opportunities to earn more with our monthly performance bonus program* Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.* A competitive Parental Support Program**Day-to-day responsibilities:*** Support the Management Team to deliver exceptional customer experiences in your store* Leading from the front; drive success in your store through strong communication and upskilling the team* Engage and motivate your team in store to meet KPIs and uphold our values**What success looks like in this role:*** Prior experience in successfully leading large retail teams* A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments* Confidence in providing feedback to develop and coach team members**Requirement of the role:*** Availability to work late evenings and weekends**More than skin deep:*** At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.* We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.Join us, and together we can make the world over.