MECCA Chatswood - Zone Manager

MECCA; Willoughby; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

MECCAversity

Performance bonus program

Product allowance

Parental Support Program

Job summary

MECCA is seeking a Zone Manager to lead our Store Name store in NSW on a part-time basis, 22 hours per week, Thu-Sat. Zone Managers are guardians of the customer experience, coaching teams to deliver MECCA Magic while balancing commercial results.

Join a fast-paced, people-first environment where you’ll develop leadership capability, grow commercial confidence and own your zone with support from experienced leaders. Learn and grow with MECCA Brands.

Qualifications

• Experience in leading large retail teams.
• Passion for customer service and MECCA magic moments.
• Strong communication and coaching skills for in-store teams.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive store success through communication and upskilling the team.
• Engage and motivate your team to meet KPIs and uphold MECCA values.

Skills

Leadership

Customer service

Communication

Team coaching

Tools

POS systems

Job description

We are looking for a passionate Zone Manager to help lead our Store Name store in NSW on a part-time basis at 22 hours per week, working Thu-Sat.

Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.

This is an incredible opportunity to start your leadership career in a fast-paced, people-first environment, where you’ll be supported to build your leadership capability, grow your commercial confidence and develop the skills to lead a high-performing team. As a Zone Manager, you’ll have the opportunity to learn from experienced leaders, take ownership of your zone and make a meaningful impact on both your team and our customers.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

• At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html