MECCA Chatswood Chase - Zone Manager

Mecca Brands; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

MECCAversity

Performance bonus

Staff discount

Product allowance

Parental Support Program

Job summary

MECCA is seeking a Zone Manager to lead the Chatswood Chase store in NSW on a part-time, fixed-term basis (20 hours per week) with a contract ending January 2027. You’ll coach and inspire the team on the shop floor, balancing customer experience with commercial results to create MECCA magic every day.

This role requires prior experience leading large retail teams, a passion for exceptional customer service, and availability for late evenings and weekends.

Qualifications

• Experience leading large retail teams.
• Passion for exceptional customer service and MECCA magic moments.
• Availability to work late evenings and weekends.

Responsibilities

• Support Management Team to deliver exceptional customer experiences in store.
• Lead from the shop floor and drive success through strong communication and team upskilling.
• Engage and motivate the team to meet KPIs and uphold MECCA values.
• Contribute to a positive, high-performing store environment.

Skills

People leadership

Customer service

Communication

Coaching

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!We are looking for a passionate Zone Manager to help lead our MECCA Chatswood Chase store in NSW on a part-time, fixed-term basis at 20 hours per week, with a contract ending Jan 2027.Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.This is an incredible opportunity to start your leadership career in a fast-paced, people-first environment, where you’ll be supported to build your leadership capability, grow your commercial confidence and develop the skills to lead a high-performing team. As a Zone Manager, you’ll have the opportunity to learn from experienced leaders, take ownership of your zone and make a meaningful impact on both your team and our customers.Perks as a Zone Manager at MECCA:World-class education opportunities with MECCAversityOpportunities to earn more with our monthly performance bonus programA competitive discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy!A competitive Parental Support ProgramDay-to-day responsibilities:Support the Management Team to deliver exceptional customer experiences in your storeLeading from the front; drive success in your store through strong communication and upskilling the teamEngage and motivate your team in store to meet KPIs and uphold our valuesWhat success looks like in this role:Prior experience in successfully leading large retail teamsA true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic momentsConfidence in providing feedback to develop and coach team membersRequirement of the role:Availability to work late evenings and weekendsMore than skin deep:At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.Join us, and together we can make the world over.