Maxima Warringah - Floor Manager (Secondment)

Mecca Brands; Sydney; On-site; AUD 65,000 - 92,000; Full time

Benefits offered by this job

Generous discount for you and family

Product allowance subject to policy

Monthly performance bonus program

Job summary

MECCA Brands in NSW is seeking a Floor Manager for the Maxima Warringah store in NSW on a full-time basis until the end of July 2027. You will lead a large team to deliver an exceptional customer experience and drive store performance.

Join a leading prestige beauty retailer with strong development opportunities, performance bonuses, and a focus on customer service excellence.

Qualifications

• Experience managing a large-format retail environment.
• Strong customer service focus and leadership skills.
• Coaching and mentoring experience.
• Ability to lead and develop a high-performing team.

Responsibilities

• Support the Store Manager in leading your team to deliver exceptional customer experience.
• Lead from the front; train, mentor, and provide feedback to build an effective team.
• Engage and motivate staff to meet KPIs and uphold MECCA values.

Skills

Leadership

Team management

Coaching

Mentoring

Customer service

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer?

We are looking for a passionate Floor Manager to help lead our Maxima Warringah store in NSW on a full-time basis until end of July 2027.

Perks as a Floor Manager at MECCA:

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events!
• Opportunities to earn more with our monthly performance bonus program
• A competitive parental support program

Day-to-day responsibilities

• Support the Store Manager in leading your team to deliver exceptional customer experience
• Lead from the front; drive success in your store through ongoing training, mentoring and providing feedback to build a highly effective team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role

• Prior experience managing a large format retail environment where you inspire and educate large teams
• A true passion for exceptional customer service, going above and beyond to create MECCA-magic moments.
• Previous coaching and mentoring experience focusing on team member development
• Genuine care for people, and always striving for the best possible team member experience

More than skin deep

• At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women’s voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html