Maxima Wintergarden - Floor Manager

MECCA Brands; Queensland; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Product allowance

Learning & development

Performance bonus

Parental support

Job summary

MECCA Brands in Queensland is seeking a Floor Manager for its Maxima Wintergarden store on a full-time basis. You will lead a large team, coach staff, and ensure an outstanding customer experience that embodies MECCA’s values.

Join a business with world-class education opportunities, a performance bonus program, and strong career development. Enjoy generous staff discounts and product allowances as part of the MECCA benefits package.

Qualifications

• Experience leading large teams in a retail environment.
• Proven ability to drive exceptional customer experiences.
• Strong coaching and mentoring skills to develop staff.
• Track record of achieving KPIs in a fast-paced store.

Responsibilities

• Support the Store Manager in leading the team to deliver outstanding customer experiences.
• Lead from the front; train, mentor and provide feedback to build a high-performing team.
• Engage and motivate staff to meet KPIs and uphold MECCA values.
• Maintain store standards and promote MECCA at all times.

Skills

Team leadership

Customer service

Coaching & mentoring

KPI achievement

Retail operations

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!We are looking for a passionate Floor Manager to help lead our Maxima Wintergarden store in QLD on a full-time basis.Perks as a Floor Manager at MECCA:Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events!Opportunities to earn more with our monthly performance bonus programA competitive parental support programDay-to-day responsibilities:Support the Store Manager in leading your team to deliver exceptional customer experienceLead from the front; drive success in your store through ongoing training, mentoring and providing feedback to build a highly effective teamEngage and motivate your team in store to meet KPIs and uphold our valuesWhat success looks like in this role:Prior experience managing a large format retail environment where you inspire and educate large teamsA true passion for exceptional customer service, going above and beyond to create MECCA-magic moments.Previous coaching and mentoring experience focusing on team member developmentGenuine care for people, and always striving for the best possible team member experienceMore than skin deep:At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.Join us, and together we can make the world over.