Marketing & Content Coordinator

In Forno; Newcastle; On-site; AUD 60,000 - 85,000; Full time

Job summary

In Forno is seeking a Group Marketing & Content Coordinator to manage marketing across three to four hospitality venues in Hamilton and Charlestown, Newcastle. You will plan campaigns, create content, coordinate promotions, and ensure consistent brand presence across digital channels.

You will balance creative work with organisation, filming during service and developing a content calendar, writing promotional copy and reviewing campaign results.

Qualifications

• 2+ years of marketing or content experience
• Strong portfolio of photo, video and social media work
• Ability to create engaging hospitality content
• Capable of filming and editing short-form video
• Strong copywriting and communication skills
• Can manage multiple venues and branding
• Unrestricted Australian working rights
• Experience with Canva, Meta Business Suite, Instagram, Facebook, Google Business Profile, email marketing, and basic paid advertising would be highly regarded
• Hospitality, food, events or multi-site marketing experience is advantageous

Responsibilities

• Develop and maintain a marketing calendar across three to four venues
• Plan, photograph, film and edit content for Instagram, Facebook and other platforms
• Create Reels, stories, carousels, promotional graphics and captions
• Schedule content and maintain a consistent posting schedule
• Develop campaigns for new menus, events, promotions and launches
• Support marketing for new venue openings and product launches
• Maintain brand voice and visual identity across venues
• Coordinate email and SMS marketing campaigns
• Update websites and Google Business Profiles
• Assist with paid social advertising and campaign targeting
• Monitor engagement and respond to messages as needed
• Identify local events and partnerships for marketing opportunities
• Coordinate photographers, designers and other suppliers
• Organise photo, video and design libraries
• Track campaign performance and report monthly
• Work with venue managers on promotions and content opportunities
• Visit venues regularly to capture content

Skills

Content creation

Photography

Video editing

Copywriting

Social media strategy

Brand consistency

Project management

Public speaking/ directing content

Education

Marketing/communications/design degree (not essential)

Tools

Canva

Meta Business Suite

Instagram

Facebook

Google Business Profile

Email marketing platforms

Paid advertising platforms

Job description

We are looking for a creative and highly organised Group Marketing & Content Coordinator to manage marketing across three to four hospitality venues in Hamilton and Charlestown.

Our group includes established Italian restaurants as well as new hospitality concepts currently in development. This position offers the opportunity to work closely with the owner, General Manager and venue teams to shape how our businesses are presented to the Newcastle community.

This is a hands‑on position. You will be responsible for planning campaigns, creating content, coordinating promotions and ensuring each venue maintains a consistent and engaging presence across its digital channels.

The position would suit someone who enjoys both the creative and organisational sides of marketing. You should be just as comfortable filming a busy dinner service as you are creating a content calendar, writing promotional copy or reviewing campaign results.

Key responsibilities

• Develop and maintain a marketing calendar across three to four venues
• Plan, photograph, film and edit content for Instagram, Facebook and other relevant platforms
• Create Reels, stories, carousels, promotional graphics and written captions
• Schedule content and maintain a consistent posting schedule
• Develop campaigns for new menus, specials, events, catering, functions and seasonal promotions
• Support marketing for new venue openings and product launches
• Maintain a consistent brand voice and visual identity for each business
• Coordinate email and SMS marketing campaigns
• Update websites, Google Business Profiles and online venue information
• Assist with paid social media advertising and campaign targeting
• Monitor messages, comments and online engagement when required
• Identify relevant local events, partnerships and community marketing opportunities
• Coordinate photographers, designers, printers, influencers and other external suppliers
• Organise and maintain photo, video and design libraries
• Track campaign performance and provide clear monthly reporting
• Work with venue managers to identify upcoming promotions and content opportunities
• Visit each venue regularly and occasionally attend evening or weekend services to capture content

About you

You may currently work as a Marketing Coordinator, Content Coordinator, Social Media Coordinator or Content Creator.

We are looking for someone who:

• Has approximately two or more years of relevant marketing or content experience
• Can demonstrate a strong portfolio of photo, video and social media work
• Understands how to create engaging content for hospitality, food or lifestyle brands
• Can confidently film and edit short‑form video content
• Has strong copywriting, spelling and communication skills
• Understands branding and can maintain different identities across multiple venues
• Can manage competing priorities and work independently
• Is comfortable directing staff or guests when capturing content
• Takes initiative and follows projects through to completion
• Can balance creative ideas with commercial objectives
• Is comfortable reviewing basic marketing data and campaign performance
• Has reliable transport and can travel between Hamilton and Charlestown
• Has unrestricted Australian working rights
• Experience with Canva, Meta Business Suite, Instagram, Facebook, Google Business Profile, email marketing platforms and basic paid advertising would be highly regarded.
• Hospitality, food, events or multi‑site marketing experience would also be an advantage.
• Formal qualifications in marketing, communications, design, media or a related discipline are welcome but not essential if you can demonstrate strong practical experience.

What the role offers

• Ownership of marketing across a growing hospitality group
• A varied role combining content creation, campaigns, events and brand development
• The opportunity to work across established venues and new concepts
• Direct access to decision-makers, allowing strong ideas to be implemented quickly
• Creative freedom within clear brand guidelines
• A supportive and collaborative relationship with venue management
• This role is primarily based within our venues. Some flexibility may be available for planning, editing and administrative work, but applicants should expect to spend regular time at each location.