Social Media & Marketing Coordinator

Club Southport; Gold Coast City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Club Southport is seeking a Social Media & Marketing Coordinator to lead campaigns and grow the social presence across three brands, including CS i Club Southport, SIDETRACKED, and a new precinct in development.

You will work with the Marketing Manager and Creative team to ensure on-time execution of campaigns, promotions and events while maintaining smooth marketing operations across channels.

Qualifications

• At least 2 years in marketing or commercial social media management or equivalent experience.
• Experience working in a professional environment.
• Experience in hospitality, retail, events or another customer-facing business is highly regarded.
• Hands-on experience running business social accounts: scheduling, publishing and answering comments.
• Comfortable in Meta Ads Manager, or confident you can pick it up quickly.
• CapCut at an intermediate level, and confidence with Microsoft Office.

Responsibilities

• Grow and manage social presence across three brands: CS i Club Southport, SIDETRACKED, and a new precinct.
• Own the social content calendar and plan weeks ahead.
• Shoot, plan and edit short-form video in-venue, often on the night.
• Write captions that sound authentic to the brands.
• Monitor and engage with online communities and reviews.
• Build, schedule and monitor paid social campaigns across channels.
• Coordinate marketing campaigns, events, and promotions.
• Update websites with events and promotions.
• Prepare member communications and coordinate design briefs with the Creative team.
• Support marketing strategy across core departments.

Skills

Social media management

Content creation

CapCut

Meta Ads Manager

Microsoft Office

Organisation

Team collaboration

Tools

CapCut

Meta Ads Manager

Microsoft Office

Job description

Are you organised, curious, and ready to get your hands on every part of marketing? We are a multi-award winning venue looking for a Social Media & Marketing Coordinator to help deliver flawless, on-time execution of our marketing campaigns, venue promotions and next level events.

This is a hands-on role across three brands: CSi Club Southport, our social bar SIDETRACKED, and a new precinct currently in development. One week you are building a campaign, the next you are on the floor shooting content at a sold-out event. If you like the idea of learning the whole marketing mix rather than being boxed into one channel, this is the role that will let you do it.

Think of the role as two halves. Half of it is dedicated to growing our social presence: creating, publishing and building an audience across three brands. The other half keeps our marketing operations running: campaigns out on time, member communications, website updates and promotion setups. The social half is a genuine priority for us, not a nice to have, and it is a big part of why this role exists.

You will work alongside our Marketing Manager and Creative team to make sure every campaign, event and promotion goes live smoothly across all channels. This role is central to keeping our marketing operations running efficiently and consistently as the venue continues to expand.

Growing our social presence

Creating, scheduling and publishing social content across Instagram, Facebook and TikTok for all three brands

Owning the social content calendar, so we are planned weeks ahead rather than posting reactively

Planning, shooting and editing short-form video in venue, often on the night, often on your phone

Writing captions that sound like us, not like a brand account

Monitoring and engaging with our online community, including comments, messages and reviews

Keeping across social trends, audio and formats, and spotting the ones worth jumping on for our brands

Building, scheduling and monitoring our paid social campaigns

Rolling out campaigns on time and accurately, across every channel

Website updates, including event creation

Drafting and sending member communications

Coordinating promotional design briefs and asset delivery with the Creative team

Coordinating gaming promotion setups and activations

Supporting the marketing strategy across our core departments

Collaborating with the Marketing Manager and venue teams to bring campaigns to life, fast

The roster

We are a hospitality venue with a robust events calendar, so the week is shaped by what is on. Your first few weeks will be Monday to Friday, while you settle in and learn the business. After that, your roster will include regular weekend work, with start and finish times moving between daytime and evening shifts depending on what is happening in the venue. Occasionally a big event will mean a Sunday. If you want a job where the best content happens while you are at your desk, this is not it. If you want to be where the action is, you will love it.

What you'll bring

At least 2 years in marketing or commercial social media management, or equivalent experience

Experience working in a professional environment

Experience in hospitality, retail, events or another customer-facing business is highly regarded

Hands- on experience running business social accounts: you have scheduled, published and answered the comments

Comfortable in Meta Ads Manager, or confident you can pick it up quickly

CapCut at an intermediate level, and confidence with Microsoft Office

Highly organised and dependable, with a strong eye for accuracy and the ability to keep several deadlines moving at once

Genuine initiative: you spot what needs doing and get on with it

A strong collaborator who likes structure and a plan, but stays calm when the day gets shaken up

Be part of a modern, newly renovated coastal venue entering its next exciting stage of growth

Collaborative and fun workplace culture

Free onsite parking

See the direct results of your work every week through successful campaigns and member engagement

The chance to do meaningful work that connects with thousands of guests every week