Market Operations Associate

Job Q; Sydney; On-site; AUD 52,000 - 59,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive onboarding and training

Modern South Eveleigh workspace

Job summary

Randstad is seeking a detail-oriented Market Operations Associate - Loan Administration Specialist for South Eveleigh, NSW on a 12-month fixed-term contract. You will support post-settlement activities for consumer and home loans, ensuring accurate processing, data integrity, and regulatory compliance.

In this fast-paced role you will collaborate with internal teams, brokers and solicitors, using core banking platforms and Excel to deliver timely, accurate updates.

Qualifications

• Experience in loan administration or mortgage processing.
• High accuracy in data entry and documentation.
• Strong written and verbal communication skills.

Responsibilities

• Process post-approval requests on existing home loan accounts.
• Handle discharges, variations, and title updates per policy.
• Maintain data integrity in core banking systems and ensure compliance.
• Collaborate with internal teams, brokers and solicitors to resolve queries.
• Investigate and resolve complex post-settlement issues within SLAs.

Skills

Attention to Detail

Data entry accuracy

Excel / Office skills

Tools

Excel

Job description

#### Market Operations AssociateEveleigh, NSW 2015Full Time#### Job descriptionMarket Operations Associate - Loan Administration Specialist Location: South Eveleigh Business Unit: Market Operations Duration: 12-Month Fixed Term Contract Salary: $38.89 per hour + superAbout the RoleWe are seeking a detail-oriented and customer-focused Loan Administration Specialist to join the Core Non-Originations team at a leading Big 4 Australian bank. In this fast-paced operations role, you will be responsible for providing administrative support across the post-settlement lifecycle of consumer and home loan accounts.You will play a critical role in ensuring existing home loan customers experience seamless service when modifying, managing, or finalising their loans.Key ResponsibilitiesPost-Settlement Loan Processing: Accurately process post-approval requests on existing home loan accounts, including loan maintenance, interest rate conversions, product switches, and offset account linkages.Discharges & Variations: Handle requests for partial or full property discharges, title updates, and loan limit alterations in line with credit guidelines and policy.Data Integrity & Compliance: Maintain high accuracy when updating core banking systems and ensure strict adherence to banking regulations, responsible lending standards, and internal risk policies.Stakeholder Collaboration: Work closely with internal teams, customer service representatives, brokers, and solicitors to resolve queries and ensure timely processing.Customer-Centric Problem Solving: Investigate and resolve complex operational queries or discrepancies on active loan accounts within agreed SLA turnaround times.What We Are Looking ForRelevant Experience: Previous experience in loan administration, mortgage processing, banking operations, or financial services support.Attention to Detail: High accuracy in data entry and complex documentation processing under volume-based SLAs.Technical Aptitude: Familiarity with core banking platforms, workflow management systems, and intermediate Microsoft Excel/Office skills.Problem-Solving Skills: Strong analytical ability to review loan documentation, interpret credit policy, and troubleshoot post-settlement issues.Communication: Excellent written and verbal communication skills to interact effectively with internal and external stakeholders.Why Join Us?Competitive hourly rate of $38.89/hr + super .12-month contract with potential opportunities for growth/permenancy and career progression within a major financial institution.Hybrid working environment after training offering a balance of office culture and working from home.Supportive team environment with comprehensive onboarding and training provided.Why Join Us?At a Big 4 Bank, the opportunities for growth are vast. You will work in a values-driven environment that focuses on innovation, collaboration, and the financial wellbeing of our community. Our South Eveleigh site offers a modern, flexible workspace designed to help you do your best work.Ready to make an impact? Click 'Apply' to start your journey with us. Feel free to share your CV with me -At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.