Market Area Fulfilment Operations Leader

IKEA; Brisbane; Presencial; AUD 120.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid annual leave

Parental leave

Co-worker discount 15%

Employee restaurant

Co-worker parking

Digital Entertainment membership

Bonus programme

Descripción de la vacante

IKEA is seeking a Market Area Store Fulfilment Operations Manager in Australia to lead daily fulfilment operations across multiple stores. You will drive efficiency, quality, and a customer-centric approach while coaching diverse teams in a multichannel environment.

You will coordinate with Group Operations and market stakeholders, overseeing resource planning, process improvements, and end-to-end goods-flow excellence to support business goals.

Formación

• 3-5 years of experience as a Senior Manager within the Fulfilment or equivalent logistics role.
• Robust experience in logistics & supply chain management in a dynamic omnichannel retail environment.
• Excellent communication skills to inspire, coach and develop people and secure succession.

Responsabilidades

• Ensure high-performing daily operations and an efficient distribution network across IKEA stores in the market area.
• Drive excellence in operations and quality within Store Fulfilment and customer interactions.
• Lead, coach and develop the Market Area Store Fulfilment organisation and store functions.
• Foster an equal business partner relationship with market level stakeholders and groups.
• Cooperate with Group Operations, Market Fulfilment Development and Network to drive improvements.
• Align resource planning with sales forecasts and fulfilment flow allocation.

Conocimientos

Leadership

Operations management

Stakeholder management

Logistics

Process improvement

Descripción del empleo

IKEA is seeking a Market Area Store Fulfilment Operations Manager in Australia to lead daily fulfilment operations across multiple stores. You will drive efficiency, quality, and a customer-centric approach while coaching diverse teams in a multichannel environment.

You will coordinate with Group Operations and market stakeholders, overseeing resource planning, process improvements, and end-to-end goods-flow excellence to support business goals.