Manager - Workforce, Queensland Ambulance Service

Queensland Government; Rockhampton Regional; On-site; AUD 650,000 - 750,000; Full time

Job summary

Queensland Government is seeking a confident Manager – Workforce to lead HR and Workplace Health & Safety across a regional setting in Rockhampton. You will set strategy, provide expert advice and drive service delivery to regional management and staff.

You will build workforce capability, ensure safe practices and foster a culture where people feel supported, safe and empowered to perform at their best. Applicants will thrive in a complex operational environment and demonstrate collaborative

Qualifications

• Demonstrated experience leading HR and/or workplace health and safety functions in a large and operationally focused organisation.
• Strong knowledge of contemporary human resource management, employee relations and workplace health and safety practices.
• Ability to provide clear, balanced and practical advice on complex and sensitive workforce matters.
• Experience managing investigations, performance issues, grievances and disciplinary processes.
• Strong understanding of relevant legislation, directives, policies and public sector frameworks.
• Excellent communication, negotiation and stakeholder engagement skills.
• Proven ability to lead and develop teams, build capability and foster a culture of accountability and continuous improvement.
• Ability to work collaboratively across diverse stakeholder groups and influence outcomes at both strategic and operational levels; commitment to equity, diversity, safety and respectful workplace culture.

Responsibilities

• Lead the strategic planning and management of HR and workplace health and safety services to support regional management and staff.
• Provide authoritative advice and support on complex workforce matters across the employee lifecycle.
• Ensure the delivery of efficient, high-quality HR services, including recruitment and selection, reporting, performance management and general HR advisory services.
• Oversee workplace health and safety systems and practices to support compliance, assurance and continuous improvement.
• Guide the region in meeting departmental priorities and obligations relating to workplace health and safety.
• Ensure compliance with relevant legislation, Public Service Commission directives, policies and procedures.
• Coordinate and oversee investigations and reviews into employee relations matters, and develop appropriate strategies for resolution.
• Build workforce capability through coaching, mentoring and the facilitation of training on relevant policies and procedures.
• Develop and maintain strong professional relationships across QAS, Queensland Health, other government agencies and external stakeholders.
• Partner with operational managers and stakeholders to support strategic and operational workforce planning.
• Contribute to significant and complex projects, programmes and initiatives in partnership with Research and Innovation and other key areas.
• Drive innovation, best practice and continuous improvement aligned with whole-of-government and organisational priorities.
• Lead, support and develop direct reports, fostering a high-performing and collaborative team culture.
• Provide HR leadership and mentoring to regional Senior HR Consultants and contribute to statewide HR initiatives.
• Undertake policy and procedural reviews and provide recommendations to improve regional and statewide operations.

Skills

HR Leadership

Workplace Health & Safety

Strategic Advisory

Investigations & Discipline

Legislation & Public Sector

Communication & Stakeholder Engagement

People development & coaching

Cross-agency collaboration

Job description

In this role, you will lead a skilled team of Human Resources and Workplace Health and Safety professionals, providing expert advice, practical solutions and strategic direction to regional leaders and staff.

You will play a critical role in building workforce capability, strengthening organisational culture, supporting safe work practices and ensuring the region is well positioned to meet both current and future service needs.

This is an opportunity for a confident and collaborative leader who thrives in a complex operational environment and is passionate about creating workplaces where people feel supported, safe and empowered to perform at their best.

About You:

• demonstrated experience leading HR and/or workplace health and safety functions in a large and operationally focused organisation
• strong knowledge of contemporary human resource management, employee relations and workplace health and safety practices
• the ability to provide clear, balanced and practical advice on complex and sensitive workforce matters
• experience managing investigations, performance issues, grievances and disciplinary processes
• a strong understanding of relevant legislation, directives, policies and public sector frameworks
• excellent communication, negotiation and stakeholder engagement skills
• proven ability to lead and develop teams, build capability and foster a culture of accountability and continuous improvement
• the ability to work collaboratively across diverse stakeholder groups and influence outcomes at both strategic and operational levels a commitment to equity, diversity, safety and respectful workplace culture.

What you will be responsible for:

In this role, you will:

• lead the strategic planning and management of HR and workplace health and safety services to support regional management and staff
• provide authoritative advice and support on complex workforce matters across the employee lifecycle
• ensure the delivery of efficient, high-quality HR services, including recruitment and selection, reporting, performance management and general HR advisory services
• oversee workplace health and safety systems and practices to support compliance, assurance and continuous improvement
• guide the region in meeting departmental priorities and obligations relating to workplace health and safety
• ensure compliance with relevant legislation, Public Service Commission directives, policies and procedures
• coordinate and oversee investigations and reviews into employee relations matters, and develop appropriate strategies for resolution
• build workforce capability through coaching, mentoring and the facilitation of training on relevant policies and procedures
• develop and maintain strong professional relationships across QAS, Queensland Health, other government agencies and external stakeholders
• partner with operational managers and stakeholders to support strategic and operational workforce planning
• contribute to significant and complex projects, programmes and initiatives in partnership with Research and Innovation and other key areas
• drive innovation, best practice and continuous improvement aligned with whole-of government and organisational priorities
• lead, support and develop direct reports, fostering a high-performing and collaborative team culture
• provide HR leadership and mentoring to regional Senior HR Consultants and contribute to statewide HR initiatives
• undertake policy and procedural reviews and provide recommendations to improve regional and statewide operations.

Applications to remain current for 12 months.

Manager - Workforce, Queensland Ambulance Service Rockhampton, Australia