Executive Director Workforce

Queensland Ambulance Service; Brisbane; On-site; AUD 260,000 - 360,000; Full time

Job summary

Queensland Ambulance Service is seeking an Executive Director Workforce to provide senior leadership across the HR function, driving workforce capability, performance and safety. You will oversee policy, governance and HR services, managing a team of about 80 HR professionals and external provider relationships.

The role requires high-level strategic thinking, stakeholder engagement, and demonstrated capacity to lead change and transformation within a large public sector organisation.

Qualifications

• Proven track record leading workforce strategies in a complex service organisation.
• Executive level consulting, communication and interpersonal skills for partnerships and change.
• Experience in planning, resource and budget management, project management, evidence-based decision making and performance feedback.
• Ability to lead high-performing teams and manage change and innovation.
• Experience in HR, employee and industrial relations, health and safety governance, and managing external SLAs.
• Experience representing a large organisation in forums with internal and external stakeholders.

Responsibilities

• Provide strategic leadership of the HR function for QAS to drive workforce capability, performance, engagement and safety.
• Oversee government policy, QAS policy, governance, wellbeing and safety, HR capability and services and industrial relations.
• Direct a team of ~80 HR professionals and manage external provider agreements and SLAs.
• Represent the organisation in a wide range of forums with stakeholders and industry groups.

Skills

Leadership

Stakeholder engagement

Change management

Executive consulting

Performance feedback

Education

HR/business qualifications

Job description

This role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

The QAS Executive Director Workforce provides strategic leadership across all aspects of the human resources (HR) function for the QAS in order to drive workforce capability, performance, engagement and workplace health and safety. The role operates as a key senior executive to establish and monitor systems that will provide feedback about standards of performance to inform future standards, manage and mitigate areas of workforce risk, and harness opportunities for workforce improvement.

The role supervises the full spectrum of HR functions including government policy, QAS policy, governance, wellbeing and safety, HR capability, HR services and industrial and employee relations, delivered by a team of approximately 80 HR professionals.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Demonstrated record of achievement in successfully leading the design, implementation and evaluation of innovative workforce strategies within a complex service delivery organisation, to improve performance, capability and culture through people and enabling systems.
• Demonstrated executive level consulting, communication and interpersonal skills conducive to establishing successful business partnerships and influencing others in an environment of change, transformation and accountability.
• Demonstrated high level management skills and knowledge, including experience in the areas of planning; managing resources; budget preparation and management; project management; evidence-based decision making; and performance feedback.
• Highly developed leadership and management skills including a demonstrated capacity to create and maintain high performing teams and strategically manage change and innovation to improve organisational capability.
• Proven experience in leading and overseeing human resource, employee and industrial relations, and health and safety functions and governance systems to deliver organisational and government priorities and manage service level agreements with external providers.
• Proven experience in representing a large, complex organisation in a wide range of forums with internal and external stakeholders and industry groups.

Mandatory/Special conditions/Other requirements

• The following mandatory requirements, special conditions and/or other requirements apply to this role:
• Whilst not mandatory, the possession of undergraduate or postgraduate qualifications in human resources and/or business will be highly regarded.
• The incumbent may be required to travel on official business and the possession of a C class driver's licence may be required.

Applications to remain current for 12 months.