Manager Quality and Corporate Services

Primary & Community Care Services; Sydney; On-site; AUD 85,000 - 120,000; Part time

Benefits offered by this job

Salary packaging benefits

Meal and entertainment benefits

Generous leave provisions

Job summary

Primary & Community Care Services (PCCS) seeks a practical Manager Quality and Corporate Services to maintain quality, compliance and governance systems, coordinate audits and reviews, and ensure organisational requirements are met.

Working with senior management, you will monitor regulatory obligations, drive continuous improvement, prepare reports for committees, and support staff to follow policies while managing corporate services day-to-day on-site.

Qualifications

• Experience in quality assurance, audits or risk management.
• Understanding of legislation, standards and accreditation requirements.
• Experience maintaining policies, procedures and compliance documentation.
• Strong attention to detail and ability to meet deadlines.
• Good organisational and communication skills with managers, staff and external providers.

Responsibilities

• Maintain quality, compliance, risk and governance registers, policies and procedures.
• Monitor regulatory, contractual and accreditation requirements and follow up outstanding actions and deadlines.
• Coordinate internal and external audits, quality reviews and accreditation activities.
• Track incidents, risks, compliance gaps and corrective actions.
• Support continuous improvement by reviewing processes and implementing changes.
• Prepare quality, compliance and governance reports for management and committees.
• Assist staff to understand and follow organisational policies and compliance requirements.
• Coordinate documentation and reporting for audits and external reviews.
• Coordinate day-to-day corporate services operations as required.

Skills

Quality assurance

Audits & risk management

Regulatory compliance

Documentation control

Attention to detail

Stakeholder communication

Education

Qualifications in quality, compliance, governance or related field

Job description

Primary & Community Care Services – Thornleigh NSW

At Primary & Community Care Services (PCCS), we are committed to delivering quality services and making a positive difference in our community.

We are looking for a practical and organised Manager Quality and Corporate Services to help maintain our quality and compliance systems, coordinate audits and reviews, and ensure organisational requirements are met.

Working closely with the senior management and staff, you will support quality service delivery, monitor compliance obligations, follow up improvement actions and coordinate selected corporate functions. This is a hands‑on role suited to someone who enjoys keeping systems organised, identifying gaps and making sure things get done.

What you will do

Maintain quality, compliance, risk and governance registers, policies and procedures.

Monitor regulatory, contractual and accreditation requirements and follow up outstanding actions and deadlines.

Coordinate internal and external audits, quality reviews and accreditation activities.

Track incidents, identified risks, compliance gaps and corrective actions to ensure they are addressed.

Support continuous improvement by reviewing processes and helping implement practical changes.

Prepare quality, compliance and governance reports for management and relevant committees.

Assist managers and staff to understand and follow organisational policies, procedures and compliance requirements.

Coordinate required documentation, evidence and reporting for audits and other external reviews.

Coordinate day-to-day operations related corporate services activities as required

What you will bring

Relevant qualifications in quality, compliance, business, governance or a related field, or equivalent practical experience.

Experience in quality assurance, compliance, audits or risk management, preferably in health, community services or a regulated environment.

An understanding of relevant legislation, standards, contractual obligations and accreditation requirements.

Experience maintaining policies, procedures, registers and compliance documentation.

Strong attention to detail and the ability to follow up actions, resolve issues and meet deadlines.

Good organisational and communication skills, with the ability to work with managers, staff and external providers.

A practical approach to problem-solving and continuous improvement.

Basic understanding of financial controls and reporting, and confidence working with IT systems and external service providers.

The ability to manage competing priorities, work independently and maintain confidentiality.

What’s on offer

Attractive remuneration inclusive of superannuation.

Tax‑free salary packaging of up to $15,900.

Meal and entertainment benefits of up to $2,500.

Generous leave provisions, including 17.5% annual leave loading.

A supportive team environment.

Access to an Employee Assistance Program.

Opportunities for growth and development.

Employment details

Part‑time, 3–4 days per week, with flexibility.

School‑hours arrangements welcome.

Maximum‑term contract.

Hands‑on role requiring on‑site attendance.