Manager Project Change

Transport for NSW; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Transport for NSW is seeking an experienced change professional to lead enterprise‑scale transformation initiatives. You will provide strategic leadership and expert advice to deliver effective change management across multi‑stream programs, ensuring adoption and alignment with customer outcomes.

You will coach, develop and uplift capability within teams, translate strategy into clear change narratives using methodologies such as Prosci®, and drive reporting and risk management to support

Qualifications

• Experience leading enterprise-scale transformations.
• Ability to build capability and provide feedback to teams.
• Strong collaboration across cross-functional environments.
• Proven stakeholder relationship skills.

Responsibilities

• Provide strategic leadership and expert advice to deliver change management across multi-stream programs.
• Translate strategy into clear change narratives and communication direction.
• Coach, develop and uplift capability within teams and manage delivery outcomes.
• Drive structured reporting, risk management and data-informed decision making.

Skills

Change management

Stakeholder management

Leadership

Communication

Prosci®

Education

Prosci Certification

Job description

You want to play a part in making NSW a better place to work, live and travel.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

Providestrategic leadership and expert advice to deliver effective change management across complex, multi‑stream initiatives. You will drive the successful adoption of change byidentifyingand managing impacts across people, processes, systems, and customer outcomes, ensuring smooth integration into business operations.

You will think beyond individual projects, connecting change and communications to enterprise priorities and customer outcomes. You willanticipatedownstream impacts, risks, and dependencies across programs of work, drawing on your experience delivering change at scale, not just within isolated or single‑stream projects.

You will translate strategy into clear, compelling change narratives and communication direction, grounded in a strong understanding of change management methodologies (such asProsci®) and adaptable delivery approaches.

A key part of your role will be leading and developing people. You will coach, guide and uplift capability within teams, providing clear expectations, constructive feedback and supportive leadership that results in measurable improvements in performance,confidenceand delivery outcomes.

You will contribute to continuous improvement through structured reporting, proactive risk management, and data‑informed decision‑making.

This role requires a minimum of 3 days per week in the office basedatMacquarie Parkand other Transport offices (such as Elizabeth Street,PSQ, Burwoodetc)with flexibility to attend other project locations.

For more information on this position and business unit, view the role description and information pack.

About you

You are an experienced change professional who can clearly articulate the types of transformation initiativesyou’vedelivered and the role you personally played in achieving outcomes. You Bring:

Demonstratedexperienceleadinganddelivering enterprise‑scaletransformational within complexorganisations, with a proven ability todrive measurable business outcomeswith clearexamples of yourimpact.

Deep experienceleading and developing people(not just working alongside them)with clear stories of how you built capability, set expectations, providedfeedbackand improved performance.

Strong ability to work collaboratively across cross‑functional environments whilstmanaging competing priorities in fast‑paced settings.

Proven ability to build andmaintaineffective stakeholder relationships, includinginfluencing oncomplex and sensitive matters.

Solid understanding of change management methodologies (e.g.,Prosci®)and adaptable delivery approaches.

Ability to connect change initiatives to broader enterprise strategy and customer outcomes.

Formal change management qualification (Prosci® preferred) or related tertiary qualifications in a relevantdisplicineand /orequivalentdemonstrated experience delivering change at scale

Industry‑recognisedcertifications such asProsci®, PMP, PRINCE2® Practitioner, P3M3, or similar

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.