Manager, Portable Rental Bonds Scheme

Department of Government Services; Melbourne; On-site; AUD 90,000 - 150,000; Full time

Job summary

The Department of Government Services (DGS) invites applications for the role of Manager, Portable Rental Bonds Scheme in Melbourne. This position oversees governance, risk management and continuous improvement of the PRBS, ensuring policy outcomes, compliance and financial integrity across the scheme.

Based in Melbourne with access to the RTBA Bond Management System, the role requires strong experience in public sector service delivery, debt recovery governance and cross‑functional

Qualifications

• Experience working within a statutory authority, regulator or public sector service delivery environment.
• Knowledge of the Residential Tenancies Act or similar legislative frameworks.
• Experience managing digital service delivery, business systems or technology-enabled transformation.
• Understanding of debt management, recovery functions or financial administration processes.

Responsibilities

• The Manager, Portable Rental Bonds Scheme is responsible for the stewardship, governance and continuous improvement of the PRBS.
• The position provides a single point of accountability for ensuring the scheme delivers its intended policy outcomes while maintaining governance, legislative compliance, financial integrity and operational performance.
• As business owner of the scheme, the role is accountable for scheme oversight, risk management, operational policy, debt recovery governance and working with the Product Division on the ongoing enhancement of PRBS functionality within the RTBA Bond Management System.

Job description

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 13256

About Us

The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improveeveryone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and localgovemment as well as streamlining our corporate and procurement services.

About the Role

The Portable Rental Bonds Scheme (PRBS) commenced on 1 July 2026 and enables eligible renters to transfer an existing bond from one rental property to another in accordance with the Act.

The Manager, Portable Rental Bonds Scheme is responsible for the stewardship, governance and continuous improvement of the PRBS. The position provides a single point of accountability for ensuring the scheme delivers its intended policy outcomes while maintaining strong governance, legislative compliance, financial integrity and operational performance.

As business owner of the scheme. the role is accountable for scheme oversight, risk management, operational policy, debt recovery governance and working with the Product Division on the ongoing enhancement of PRBS functionality within the RTBA Bond Management System. The position is essential to transitioning the scheme from implementation to a mature, sustainable and continually improving service.

• Experience working within a statutory authority, regulator or public sector service delivery environment.
• Knowledge of the Residential Tenancies Act or similar legislative frameworks.
• Experience managing digital service delivery, business systems or technology-enabled transformation.
• Understanding of debt management, recovery functions or financial administration processes.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace.

We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples.

All roles at DGS can be worked flexibly, however it may differ from role to role.