Manager, Improvement & Timely Emergency Care

Department of Health; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Career development opportunities

Inclusive workplace

Job summary

The Department of Health in Victoria seeks a strategic leader to head the Improvement and Delivery Team and provide oversight for the Timely Emergency Care (TEC) Program, aiming to improve access, patient flow and timely emergency care across Victoria.

You will lead a multidisciplinary team, translate strategy into coordinated delivery, collaborate with health services and system partners, and drive evidence-informed improvements and system reform. Flexible working arrangements are available.

Qualifications

• Provides strategic and operational leadership across program design, delivery, governance, performance oversight and continuous improvement.
• Leads a multidisciplinary team to support health services to test and embed evidence-informed improvements, strengthen leadership and accountability, and build sustainable capability for access and flow improvement.
• Translates strategic direction into coordinated delivery and ensures the program remains responsive to system performance, government priorities and the needs of patients and health services.
• Collaborates with teams across the Department of Health to address emerging operational and performance issues, applying improvement methodologies and systems thinking to develop tailored advice, recommendations and coordinated responses that support broader departmental priorities.

Responsibilities

• Provides strategic and operational leadership across program design, delivery, governance, performance oversight and continuous improvement.
• Leads a multidisciplinary team, including improvement advisers, clinical advisers and project staff, to support health services to test and embed evidence-informed improvements, strengthen leadership and accountability, and build sustainable capability for access and flow improvement.
• Translates strategic direction into coordinated delivery and ensures the program remains responsive to system performance, government priorities and the needs of patients and health services.
• Collaborates with teams across the Department of Health to address emerging operational and performance issues, applying improvement methodologies and systems thinking to develop tailored advice, recommendations and coordinated responses that support broader departmental priorities.

Skills

Strategic leadership

Programme management

Stakeholder engagement

Multidisciplinary team leadership

Education

Tertiary qualification in health/public policy/health administration/business

Job description

The Department of Health in Victoria seeks a strategic leader to head the Improvement and Delivery Team and provide oversight for the Timely Emergency Care (TEC) Program, aiming to improve access, patient flow and timely emergency care across Victoria.

You will lead a multidisciplinary team, translate strategy into coordinated delivery, collaborate with health services and system partners, and drive evidence-informed improvements and system reform. Flexible working arrangements are available.