Leader, Improvement & Timely Emergency Care Delivery

Department of Health Victoria; Melbourne; On-site; AUD 160,000 - 210,000; Full time

Job summary

Department of Health Victoria in Melbourne seeks a high‑impact Manager to oversee the Timely Emergency Care (TEC) Program. You will provide strategic leadership for improvement and delivery, guiding a multidisciplinary team to test, embed evidence-based changes, and strengthen leadership and accountability across the system.

You will translate strategic goals into coordinated delivery, ensuring responsiveness to performance, priorities, and patient needs while collaborating with health services

Qualifications

• Desirable tertiary qualification in health, public policy, health administration, or business.
• Significant knowledge of the Victorian health system or health service delivery is desirable.
• Experience leading complex programs and senior stakeholder relationships is expected.
• Formal training in improvement science, patient flow, or system reform is highly regarded.

Responsibilities

• Provides strategic and operational leadership across program design, delivery, governance and performance oversight.
• Leads a multidisciplinary team to test and embed improvements and build capability for access and flow improvement.
• Translates strategic direction into coordinated delivery and ensures responsiveness to system performance and patient needs.
• Collaborates with teams across the Department of Health to address operational issues using improvement methodologies.

Skills

Leadership of complex programs

Multidisciplinary team leadership

Stakeholder engagement

Improvement science / process improv.

Education

Tertiary qualification in health/public policy/health administration/business or related discipline

Significant knowledge of Victorian health system or health service delivery

Job description

Department of Health Victoria in Melbourne seeks a high‑impact Manager to oversee the Timely Emergency Care (TEC) Program. You will provide strategic leadership for improvement and delivery, guiding a multidisciplinary team to test, embed evidence-based changes, and strengthen leadership and accountability across the system.

You will translate strategic goals into coordinated delivery, ensuring responsiveness to performance, priorities, and patient needs while collaborating with health services