Manager - Homelessness

Aboriginal Family Support Services; Adelaide; On-site; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Leadership growth

Cultural safety focus

Job summary

Aboriginal Family Support Services in South Australia seeks a dynamic leader to oversee culturally responsive homelessness services for Aboriginal young people at risk of homelessness. You will guide a dedicated team, drive program performance, and strengthen partnerships to achieve safe, sustainable outcomes.

The role requires strong leadership, budgeting experience, and a deep understanding of issues impacting Aboriginal youth and community services.

Qualifications

• Experience in human services, homelessness, or related programs.
• Strong leadership with proven team development.
• Experience with budgets, reporting, and operations.
• Understanding of issues affecting Aboriginal youths.
• Excellent communication and stakeholder engagement.

Responsibilities

• Leading homelessness programs that are client-centred, trauma-informed and culturally responsive.
• Managing and developing teams through coaching, supervision and professional leadership.
• Driving program performance, service quality, compliance and continuous improvement.
• Overseeing budgets, workforce planning, resources and operational outcomes.
• Building strong partnerships with government, community organisations and key stakeholders.

Skills

Leadership

Budget management

Stakeholder engagement

Communication

People development

Education

Qualifications in Human Services or Management

Job description

Aboriginal Family Support Services is the leading Aboriginal Community Controlled Organisation that has been providing services to Aboriginal families and communities across South Australia for over 40 years

Job Description

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people from culturally and linguistically diverse backgrounds, and people with relevant lived experience.

About the Role

Make a meaningful difference in the lives of Aboriginal young people experiencing or at risk of homelessness.

This leadership role is responsible for overseeing culturally responsive homelessness services, ensuring high-quality support that empowers young people to achieve safe and sustainable outcomes. You will lead a dedicated team, manage program performance and resources, strengthen partnerships, and drive continuous improvement across service delivery.

What You'll Be Doing

• Leading homelessness programs that are client-centred, trauma-informed and culturally responsive.
• Managing and developing teams through coaching, supervision and professional leadership.
• Driving program performance, service quality, compliance and continuous improvement.
• Overseeing budgets, workforce planning, resources and operational outcomes.
• Building strong partnerships with government, community organisations and key stakeholders.

What You'll Bring

• Demonstrated experience managing human services, homelessness, community services or related programs.
• Strong leadership skills with experience developing and supporting high-performing teams.
• Experience managing budgets, reporting requirements and program operations.
• Sound understanding of issues impacting Aboriginal young people, homelessness and community services.
• Exceptional communication, stakeholder engagement and relationship-building skills.

Why Join AFSS?

• Lead a service that creates lasting change for Aboriginal young people and communities.
• Join a respected Aboriginal Community Controlled Organisation committed to cultural safety and excellence.
• Salary packaging benefits to increase your take-home pay.
• Ongoing professional development and leadership growth opportunities.
• Work alongside passionate people dedicated to improving outcomes across South Australia.

Compliance Requirements

To be successful in this role you will hold, or be willing to obtain:

• Relevant qualifications in Human Services or Management or Significant experience in the provision of Human Services
• Current Working With Children Check
• National Police Clearance - Obtained within the last 6 months
• Safe Environments for Children and Young People (Through Their Eyes) Certificate
• Current Australian Driver's Licence

Always Was, Always Will Be Aboriginal Land.