Family Services Manager

Wathaurong Aboriginal Co-Operative; Geelong; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary Packaging

Job summary

Wathaurong Aboriginal Co-Operative – Geelong VIC is seeking a capable leader to join the Family Services Unit as part of the operational management team. The role provides management and oversight of allocated programs under the Executive Manager's direction, to meet service targets and reflect community needs.

The successful candidate will apply risk assessment, safety planning, and person-centred care practices, lead a team, and foster strong, culturally appropriate relationships with partners

Qualifications

• Experience leading family services and early years teams.
• Understanding mandatory reporting requirements.
• Knowledge of risk assessment and safety planning.
• Excellent interpersonal and report writing skills.

Responsibilities

• Provide management and oversight of allocated programs within the Family Services Unit.
• Implement operational aspects of service strategy and policy.
• Meet service and program performance delivery targets reflecting community needs.
• Focus on quality systems and continuous improvement-based management.

Skills

Team leadership

Stakeholder communication

Risk assessment knowledge

Case management principles

Education

In Community Services / Social Work

Job description

Wathaurong Aboriginal Co-Operative – Geelong VIC

Make a real difference to the local community

Full-Time, Fixed - Term 6 Months

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The Role

This position forms part of Wathaurong’s operational management team, providing management and oversight of allocated programs within the Family Services Unit. The position works under strategic direction from the Executive Manager to implement operational aspects of service strategy and policy. The position provides effective management to achieve and exceed service and program performance and delivery targets that reflect the social and cultural needs of the community, with a focus on quality system and continuous improvement-based management, and person-centered care and services.

About You

• Only Aboriginal and Torres Only Aboriginal and/or Torres Strait Islander persons are eligible to apply for this role. This is a special measures role and only Aboriginal and/or Torres Strait Islander peoples are eligible to apply, under the special measures provision, section 12(1) of the Equal Opportunity Act 2010 (Vic).
• Relevant qualification (or working toward) in Community Services, Social Work, Psychology, or related area and/or experience providing support services to families and young children.
• Experience or demonstrated capability to lead and support team members in the family services and early years sectors.
• Knowledge and experience undertaking mandatory reporting requirements.
• Demonstrated knowledge of risk assessment and safety planning processes
• Excellent interpersonal skills with ability to develop positive stakeholder relationships and communicate with diverse individuals in a culturally appropriate manner.
• Ability to demonstrate resilience and work in challenging and high-pressured environments.
• Strong written communication skills including a high level of accuracy, record keeping, and report writing abilities.
• Ability to work effectively and cooperatively as part of a team and follow processes.
• Understanding of and demonstrated experience in Case Management principals.
• Knowledge of safe and appropriate culturally centred practices for Aboriginal and/or Torres Strait Islander focused services, including employment of Aboriginal and/or Torres Strait Islander people
• Demonstrated understanding of social, physical, economical, and cultural strengths and challenges affecting Aboriginal communities and their ability to access adequate and quality services
• Understanding of the purpose and expectations of the Victorian Child Safe Standards and demonstrated commitment to contributing to a child safe organisation in both practice and culture.
• Identify as Aboriginal and/or Torres Strait Islander
• Demonstrated experience working with Aboriginal Community Controlled Organisations
• *A police check, Working with Children Check, Vaccination Certificate and current Driver Licence are required for all positions.