Manager - Gym & Retail

Derrimut 247 Gym; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Complimentary all-access gymMembership

Ongoing training and development

Career growth opportunities

Staff discounts on gear & supplements

Job summary

Derrimut 24:7 Gyms is seeking a dynamic Gym Manager to oversee day-to-day operations in a 24/7 facility in Melbourne. You will lead a cross-functional team, drive member satisfaction, and ensure high operational standards while pursuing sales targets.

The role requires flexible hours, weekend availability, and a strong focus on staff development, customer service, and financial performance within a fast-growing brand.

Qualifications

• Proven track record in leadership roles within fitness or service industries.
• Experience driving KPI-driven performance and targets.
• Strong customer service orientation and member engagement.

Responsibilities

• Oversee 24/7 gym operations and ensure seamless functionality at all times.
• Lead a hands-on team, drive recruitment, scheduling, and performance reviews.
• Promote memberships and achieve sales/financial KPIs; manage retail and bar operations.

Skills

Leadership

Sales & KPI focus

Customer service

Team development

Communication

Tools

POS systems

Job description

Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success.

About the Role

We are currently seeking an enthusiastic, driven, and hands‑on Gym Manager to lead our team. This role is responsible for overseeing daily gym operations, ensuring exceptional member experience, maintaining high operational standards, and driving commercial performance.

Our facilities operate in a 24/7 environment, and flexibility to work varied hours (24/7), including weekends and public holidays, is essential.

Key Responsibilities

Your responsibilities will include, but are not limited to:

1. Operations & Leadership

• Oversee the 24/7 operation of the gym, ensuring seamless functionality at all times.
• Model Hands on leadership, motivate, and develop a high-performing team and proactive team culture, that delivers a consistently positive member experience.
• Manage recruitment, staff development, scheduling, performance reviews, and disciplinary actions to maintain team effectiveness.
• Support and supervise all employees and contractors to ensure all tasks are completed efficiently and to standard.
• Drive growth of the gym’s membership base through effective sales strategies, networking, and relationship‑building.
• Achieve and monitor financial and operational KPIs, ensuring the club meets its commercial objectives.
• Promote and drive sales, to meet both individual and team targets.
• Ensure the retail area is well-stocked, correctly ticketed, and maintained according to operational checklists.
• Oversee Nutrition Bar operations, ensuring food safety, hygiene compliance, cleanliness, and timely stock replenishment.

About You

You are a dynamic and outgoing leader who inspires and motivates your team while driving business performance. You bring:

• A dynamic and engaging leadership style with the ability to inspire teams.
• Proven management experience, in the fitness industry preferred
• A passion for health and fitness, with strong knowledge of industry trends.
• Strong understanding of sales, meeting KPIs, customer service, and member engagement.
• Excellent communication and interpersonal skills.
• High integrity, professionalism, and accountability.

To be eligible, you must have:

• Availability to work flexible hours in a 24/7 environment.
• Must be 18 years or older.
• Unlimited working rights in Australia.
• Valid driver’s license.

What We Offer

• Competitive salary + superannuation.
• Ongoing training and development in people management, leadership, and operational excellence.
• Opportunities to grow within a supportive, dynamic, and high-performing team environment.
• Complimentary all-access gym membership.

Only shortlisted applicants will be contacted.

Commitment to Diversity:

Derrimut 247 Gym values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions and encourage.