24/7 Gym Operations Leader

Derrimut 247 Gym; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary all-access gym member

Ongoing training and development

Job summary

Derrimut 24:7 Gyms is seeking a dynamic Gym Assistant Manager to support the Gym Manager in daily operations across the gym, Retail and Nutrition Bar, and to act as site lead in the Manager’s absence. The role requires hands-on leadership to manage shifts, drive member engagement, and uphold service standards.

The successful candidate will coach staff, support recruitment and rostering, and ensure exceptional customer experiences while achieving operational and commercial targets.

Qualifications

• Eligibility: 18 years or older.
• Unlimited working rights in Australia.
• Valid driver’s license.

Responsibilities

• Oversee 24/7 gym operations and carry site duties during shifts.
• Supervise Customer Service Representatives and Cleaners; assist with rostering and staff development.
• Resolve member concerns promptly; respond to emails, social media, and reviews.

Skills

Leadership

Management experience

Sales capability

Customer service

Communication

Integrity

Job description

Derrimut 24:7 Gyms is seeking a dynamic Gym Assistant Manager to support the Gym Manager in daily operations across the gym, Retail and Nutrition Bar, and to act as site lead in the Manager’s absence. The role requires hands-on leadership to manage shifts, drive member engagement, and uphold service standards.

The successful candidate will coach staff, support recruitment and rostering, and ensure exceptional customer experiences while achieving operational and commercial targets.