Fitness Manager

Derrimut 24:7 Gym; Greater Dandenong; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Complimentary all-access gym member­-s

Job summary

Derrimut 24:7 Gym is seeking a Fitness Manager to lead our fitness team and oversee all fitness services. You will recruit, train and manage Personal Trainers and Group Fitness Instructors, drive PT and membership revenue, and uphold high standards across the gym floor.

This role requires leadership, sales-driven mindset, and a commitment to member experience in a 24/7 environment, with flexible hours including weekends and public holidays.

Qualifications

• Certificate IV in Fitness (min); Diploma or degree in Exercise Science highly regarded.
• 2–3 years in fitness; at least 1 year in leadership/supervisory role.
• Proven PT sales and KPI achievement.
• Proficient with MS Office and gym management/CRM software.
• Strong leadership, customer service, communication, and multitasking skills.
• Current CPR & First Aid certificate.
• Availability for early mornings, evenings and weekends.

Responsibilities

• Recruit, induct, train and manage personal trainers, group fitness instructors and floor staff.
• Set clear performance expectations; conduct reviews and address underperformance.
• Plan and deliver ongoing training and professional development for the fitness team.
• Prepare and manage staff rosters for peak and off-peak periods.
• Oversee design and delivery of PT, small group and group fitness timetables.
• Track performance, sales results, class attendance and member retention metrics.

Skills

Leadership

Sales targets

Customer service

Communication

Time management

CRM software

Microsoft Office

CPR & First Aid

Education

Certificate IV in Fitness

Diploma/degree in Exercise Science

Tools

Gym management software

Job description

Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success.

About the Role

We are currently seeking an enthusiastic and results-driven Fitness Manager to lead our fitness team and oversee the delivery of all fitness services within the club. This role is responsible for recruiting, training, developing and managing Personal Trainers and Group Fitness Instructors, driving personal training and membership revenue, and maintaining high standards across the gym floor and equipment. The successful candidate will foster a safe, motivating and results-focused environment where members feel supported in achieving their fitness goals. By building a high-performing team and promoting a strong fitness culture, the Fitness Manager will play a key role in enhancing member experience, improving retention, driving club growth and supporting Derrimut’s commitment to making fitness accessible to everyone.

Our facilities operate in a 24/7 environment, and flexibility to work varied hours (24/7), including weekends and public holidays, is essential.

Key Responsibilities

Your responsibilities will include, but are not limited to:

• Recruit, induct, train and manage personal trainers, group fitness instructors and floor staff.
• Set clear performance expectations, conduct regular one-on-ones and performance reviews, and address underperformance promptly.
• Plan and deliver ongoing training and professional development for the fitness team, including CEC opportunities.
• Prepare and manage staff rosters to ensure adequate floor coverage during peak and off-peak periods.

Fitness Programming & Member Experience:

• Oversee the design and delivery of personal training, small group training and group fitness timetables that meet member needs.
• Ensure new members receive quality inductions and program reviews, and use member feedback to continuously improve the experience.

Sales & Business Performance:

• Drive personal training, membership and supplement sales to achieve club revenue and KPI targets.
• Develop and implement challenges, events and promotions to increase member engagement and retention.

Reporting & Administration:

• Track and report on fitness team performance, sales results, class attendance and member retention metrics.
• Maintain accurate staff records, including qualifications, industry registrations, and First Aid and CPR certificates.
• Manage the fitness department budget and monitor expenditure.

Health, Safety & Compliance:

• Ensure all fitness services comply with workplace health and safety requirements, industry standards and company policies.
• Oversee regular inspection, cleaning and maintenance of gym equipment, and coordinate repairs with relevant contractors.
• Manage incident and hazard reporting, and ensure emergency procedures are understood and followed by all staff.

Club Operations:

• Work closely with the Club Manager and front-of-house team to support smooth day-to-day club operations, and act as a role model on the gym floor.

About You

• Certificate IV in Fitness (minimum); a Diploma or degree in Exercise Science or a related field is highly regarded.
• Minimum 2–3 years’ experience in the fitness industry, including at least 1 year in a leadership or supervisory role.
• Proven track record in achieving personal training sales and KPI targets.
• Proficient in Microsoft Office Suite and gym management/CRM software
• Strong leadership skills with the ability to motivate, coach and develop a team.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication skills.
• Sales-driven, results-focused and commercially minded.
• Strong organisational and time-management skills with the ability to multitask effectively.
• Strong problem-solving abilities and proactive attitude.
• Current CPR & First Aid certificate.
• Availability to work flexible hours, including early mornings, evenings and weekends.

What We Offer

• Competitive salary + superannuation.
• Ongoing training and development in people management, leadership, and operational excellence.
• Opportunities to grow within a supportive, dynamic, and high-performing team environment.
• Complimentary all-access gym membership.

Commitment to Diversity:

Derrimut 247 Gym values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions.