Manager - Business Services

Bentleys Australia and New Zealand; Brisbane; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

5 weeks annual leave

Parental leave

Job summary

Bentleys Australia and New Zealand is seeking a Business Services Manager / Senior Business Services Manager in Brisbane to lead a diverse SME portfolio and deliver high-quality compliance and advisory services.

You will work with an experienced Partner, mentor a team of accountants, and drive client outcomes with a commercially minded approach. The role offers flexible working and a clear path for career development.

Qualifications

• Qualified accounting professional with public practice experience.
• Experience leading and developing a team.
• Strong knowledge of Australian tax.
• Proficiency in accounting software.

Responsibilities

• Manage and grow a portfolio of Business Services clients.
• Build trusted, long-term client relationships and provide strategic advice.
• Deliver high-quality compliance and advisory services.
• Lead, mentor and develop team members.
• Oversee workflow, productivity and client outcomes.

Skills

Leadership

Client-focused

Communication

Strategic advisory

Team mentoring

Education

CA, CPA or equivalent

6+ years public practice

Tools

Excel

Xero

MYOB

Job description

About Bentleys Queensland is a full-service advisory and accounting firm with 14 Partners and around 200 people across three offices. We’ve built strong relationships through practical, forward-thinking advice, and we take the same approach with our people.

Bentleys Queensland forms part of Bentleys Australia and New Zealand, an international network of advisory and accounting firms across 18 locations.

With a legacy spanning over 70 years, our comprehensive services encompass tax and business advisory, audit and assurance, financial planning and wealth management and SMSF advisory.

About The Role

We are seeking a Business Services Manager / Senior Business Services Manager to manage a diverse portfolio of SME, family business and generational clients, acting as their trusted adviser and key point of contact. Working closely with an experienced Partner, you will deliver high-quality compliance and advisory services while helping to lead and develop a team of accountants. This is an excellent opportunity for a commercially minded leader seeking genuine career development and client exposure.

Key Responsibilities

• Manage and grow a portfolio of Business Services clients
• Build trusted, long-term client relationships and provide strategic advice
• Deliver high-quality compliance and advisory services
• Lead, mentor and develop team members
• Oversee workflow, productivity and client outcomes

About You

You are a qualified accounting professional with strong technical expertise and a passion for delivering outstanding outcomes for clients. You bring substantial experience in public practice and are confident managing complex client needs while maintaining high professional standards.

To Be Successful In This Role, You Will Have

• CA, CPA or equivalent professional qualification
• At least 6 years' experience in public practice accounting
• Experience leading and coaching a team
• Strong knowledge and experience with Australian tax
• Proficiency in accounting software and business applications, including Excel, Xero, MYOB and similar platforms
• The ability to manage multiple priorities while delivering accurate, high-quality work
• Excellent communication skills and a client-focused approach

Culture at Bentleys

We know great people do their best work when they have the flexibility to balance life, family, and career. That's why we offer genuine flexibility, 5 weeks annual leave, purchased leave options, and provide the support, technology and trust you need to thrive.

At Bentleys, you'll have the autonomy to manage your work, the opportunities to grow your career, and the recognition you deserve along the way.

Our Benefits

• Competitive annual bonus structure for client-facing staff
• 5 weeks annual leave + purchased leave scheme
• Hybrid and flexible working (work from home, and flexible start and finish times)
• Paid parental leave
• Financial support to retain CA/CPA qualifications and memberships
• Income protection
• Bentleys Learning Pathway Program - structured career development
• Brand new waterfront Brisbane CBD offices - eco-conscious and end-of-trip facilities
• Salary packaging options to maximise take-home pay
• 50% off Goodlife Gym memberships
• Annual health screenings, skin checks and flu vaccinations
• Funded participation in Corporate Games and Bridge to Brisbane
• Employee Assistance Program (EAP) - confidential mental health support
• ‘Dress for Your Day’ flexible dress code
• Access to senior staff and Partners invested in your development
• Social Club - EOFY and Christmas parties and quarterly mingles