Manager/2IC

Harvey Norman; Northern Beaches Council; On-site; AUD 35,000 - 55,000; Part time

Benefits offered by this job

Generous staff discounts

Attractive commission-based structures

Incentive-based promotions

Career progression support

Flexible and positive work environment

Job summary

Harvey Norman is seeking a passionate 2IC for their Balgowlah BBQ Centre. This part-time role includes weekend work, focusing on customer service and sales in a high-volume environment.

You will help manage daily operations, stock, and customer queries to ensure an exceptional shopping experience. We offer generous staff discounts and attractive commission-based incentives, with strong career progression within a national brand and a supportive team culture.

Qualifications

• Passion for retail and BBQs.
• Motivated and results driven with outstanding customer service and communication skills.
• Enjoy working in a team environment.

Responsibilities

• Assist with retail management and stock inventory.
• Deliver Great Service, Always to customers in-store and online.
• Lead, coach and motivate a proactive team to meet sales targets.

Skills

Customer service

Team leadership

Retail knowledge

Job description

Job no: 577088
Work type: Part Time
Location: Balgowlah
Categories: Sales

• Part Time Position with weekend work required.
• Guaranteed base earnings + attractive commission + KPI Bonuses
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the BBQ Field.

The Harvey Norman Balgowlah Furniture Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers in the newly launched BBQ Centre. This is a fantastic location and the BBQ Centre nationally ranks 2nd in sales so volume is high. The location has cafes / undercover free parking and is located very close to the B1 bus line.

As a 2IC, you have an understanding of retail management, BBQ Knowledge and Stock Inventory to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail and BBQs
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Furniture product knowledge indoor settings, outdoor settings and couches to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment