Maintenance Coordinator — Build Safe, Well-Maintained Homes

Unison Housing; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Rostered days off

Salary packaging

Five weeks annual leave

Leave loading 17.5%

Personal leave 18 days

Parental leave 22 weeks (gender‑neural

Wellbeing programs

Professional development

Job summary

Unison Housing is seeking a Maintenance Coordinator in Melbourne to oversee maintenance requests, coordinate repairs and manage work orders. You will liaise with renters, contractors and internal teams to ensure timely, compliant and well-documented service delivery.

The role focuses on safety, accuracy of records and proactive problem solving, supporting residents and maintaining housing standards across properties. The position is a 12-month fixed-term opportunity based at our Melbourne office.

Qualifications

• Experience coordinating maintenance works in property, housing, or facilities.
• Knowledge of the Residential Tenancies Act (RTA) and maintenance obligations.
• Excellent written and verbal communication with a range of stakeholders.
• Ability to work autonomously and solve problems practically.
• Strong record-keeping and documentation skills.

Responsibilities

• Coordinate and prioritise maintenance requests and emergency repairs across a portfolio of properties.
• Raise, allocate and monitor work orders using maintenance management systems.
• Liaise with renters, contractors and internal stakeholders to coordinate repairs and provide updates on maintenance activities.
• Monitor contractor performance, quality and timeliness of works to ensure service standards are met.
• Maintain accurate records, documentation and reporting to support effective service delivery.
• Identify and resolve maintenance-related issues through proactive problem solving and sound decision-making.

Skills

Maintenance coordination

Work order management

Stakeholder communication

Problem solving

Attention to detail

Tools

Maintenance management software

Job description

Unison Housing is seeking a Maintenance Coordinator in Melbourne to oversee maintenance requests, coordinate repairs and manage work orders. You will liaise with renters, contractors and internal teams to ensure timely, compliant and well-documented service delivery.

The role focuses on safety, accuracy of records and proactive problem solving, supporting residents and maintaining housing standards across properties. The position is a 12-month fixed-term opportunity based at our Melbourne office.