Maintenance Coordinator

GLOBAL SHOP SERVICES; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training and professional dev.

Supportive and collaborative team

National business growth opportunities

Job summary

Global Shop Services is seeking a proactive Maintenance and Facilities Coordinator to join our Burleigh Heads team. This office-based role coordinates commercial maintenance and facilities services across more than 600 retail sites nationwide, working closely with clients, contractors and our team to manage maintenance requests and keep accurate records.

This position offers the opportunity to contribute to a growing national business that values reliable service and strong working

Qualifications

• Experience in maintenance coordination or facilities management in an office-based role.
• Strong organisational and time-management skills.
• Excellent written and verbal communication abilities; liaise with clients, contractors and colleagues.
• Proficiency with Microsoft Office applications and maintenance management systems is desirable.

Responsibilities

• Coordinate reactive and preventative maintenance across 600+ sites nationally.
• Liaise with clients, contractors, suppliers and internal teams to meet requirements and timelines.
• Monitor maintenance requests through to completion and update stakeholders.

Skills

Maintenance coordination

Facilities management

Organisation

Communication

MS Office

Driver's licence

Administrative support

Job description

Global Shop Services is seeking a proactive and organised Maintenance and Facilities Coordinator to join our Burleigh Heads team.

In this office-based role, you will coordinate commercial maintenance and facilities services across more than 600 retail sites nationwide. Working closely with clients, contractors and our team, you will manage maintenance requests, provide accurate records and ensure works are completed within agreed timeframes and to a high standard.

This position offers the opportunity to contribute to a growing national business that values reliable service, strong working relationships and quality outcomes.

Maintenance and Facilities Coordinator

Full-time | Burleigh Heads, QLD

The Opportunity

Global Shop Services is seeking a proactive and organised Maintenance and Facilities Coordinator to join our Burleigh Heads team.

In this office-based role, you will coordinate commercial maintenance and facilities services across more than 600 retail sites nationwide. Working closely with clients, contractors and our team, you will manage maintenance requests, provide accurate records and ensure works are completed within agreed timeframes and to a high standard.

This position offers the opportunity to contribute to a growing national business that values reliable service, strong working relationships and quality outcomes.

About You

You are a dependable, customer-focused professional with strong organisational skills and a commitment to delivering high-quality service. You take ownership of your responsibilities, communicate clearly and exercise sound judgement when managing competing priorities.

With a practical approach to problem-solving and strong attention to detail, you work effectively in a fast-paced environment and build productive relationships with clients, contractors and colleagues.

Key Responsibilities

• Coordinate reactive and preventative maintenance, repairs and facilities services across more than 600 sites nationally.

• Liaise with clients, contractors, suppliers and internal teams to ensure works meet agreed requirements, timeframes and quality standards.

• Monitor maintenance requests through to completion and keep stakeholders informed of progress.

• Manage maintenance administration, including purchase orders, invoices and contractor onboarding.

• Maintain accurate and complete records in accordance with established procedures and compliance requirements.

• Assist with the development and implementation of preventative maintenance programs.

• Provide administrative support to the Facilities team as required.

What You'll Bring

• Experience in maintenance coordination or facilities management, preferably in an administrative or office-based role.

• Knowledge of commercial maintenance and facilities management, or a trade background with compliance requirements and work health and safety regulations will be highly regarded.

• Strong organisational, administrative and time management skills.

• The ability to prioritise competing demands while maintaining accuracy and service standards.

• Excellent written and verbal communication skills, with the ability to liaise effectively with a range of stakeholders.

• Proficiency in maintenance management systems and Microsoft Office applications.

• A proactive, solution-focused approach and a commitment to responsive client service.

• A current driver's licence and access to your own transport.

What We Offer

• A competitive salary.

• Ongoing training and professional development opportunities.

• A supportive and collaborative working environment.

• The opportunity to contribute to an established and growing national business.

About Global Shop Services

Global Shop Services delivers retail and commercial fitouts, refurbishments and maintenance services across Australia. With more than 25 years of industry experience, we combine practical expertise, innovative solutions and a dedicated team to deliver exceptional results for our clients.