Maintenance & Compliance Coordinator

Geelong Property Hub; Geelong; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Supportive team environment

Career development

Training opportunities

Innovative technology

Ownership of role

Job summary

Armstrong Real Estate in Geelong is seeking a proactive Maintenance & Compliance Coordinator to join our Property Management team. This role keeps tasks moving, juggling maintenance, compliance and administration with calm, solution-focused thinking.

You will work with the Maintenance and Compliance Managers to coordinate requests, review quotes, track due dates and maintain accurate records across multiple systems. A strong organisational and communication skillset is essential.

Qualifications

• Strong problem-solving skills and the ability to think on your feet.
• Excellent time management and prioritisation skills.
• A highly organised and efficient approach to your work.
• Strong attention to detail and accuracy.
• The ability to manage multiple tasks and deadlines without losing track of the details.
• Confident communication skills and the ability to work with a range of people.
• A proactive approach - you're someone who follows things through rather than waiting to be reminded.
• Strong administrative and computer skills.
• The ability to remain calm and solutions-focused when priorities change.
• A positive, collaborative attitude and willingness to support the wider team.

Responsibilities

• Coordinating maintenance requests from initial notification through to completion.
• Liaising with renters, rental providers, Property Managers and contractors.
• Issuing work orders, arranging property access and following up outstanding works.
• Obtaining and reviewing maintenance quotes and identifying any concerns.
• Monitoring contractors and maintenance requests to ensure work is completed on time.
• Coordinating mandatory property compliance checks and follow-up works.
• Monitoring compliance due dates and identifying overdue or outstanding requirements.
• Maintaining accurate compliance and maintenance records across multiple systems.
• Assisting with compliance audits and identifying missing reports or actions.
• Preparing approval requests and coordinating further works where required.
• Processing and maintaining quotes, invoices, work orders and supporting documentation.
• Providing administrative and operational support to the broader Property Management team.

Skills

Problem solving

Time management

Organisation

Attention to detail

Multitasking

Communication

Proactive

Administrative skills

Computer literacy

Tools

MS Office

Property software

Job description

Are you highly organised, efficient and great at solving problems?

Armstrong Real Estate is looking for a proactive Maintenance & Compliance Coordinator to join our Property Management team. This role is perfect for someone who enjoys keeping things moving, managing multiple priorities and finding solutions quickly and calmly.

You'll work closely with our Maintenance Manager, Compliance Manager and wider Property Management team to coordinate property maintenance, compliance requirements, contractors and administration - ensuring tasks are followed through accurately and within the required timeframes.

This is a busy, varied role where strong organisation, attention to detail and the ability to prioritise will make all the difference.

What you'll be doing

Your day-to-day will include:

• Coordinating maintenance requests from initial notification through to completion
• Liaising with renters, rental providers, Property Managers and contractors
• Issuing work orders, arranging property access and following up outstanding works
• Obtaining and reviewing maintenance quotes and identifying any concerns
• Monitoring contractors and maintenance requests to ensure work is completed on time
• Coordinating mandatory property compliance checks and follow-up works
• Monitoring compliance due dates and identifying overdue or outstanding requirements
• Maintaining accurate compliance and maintenance records across multiple systems
• Assisting with compliance audits and identifying missing reports or actions
• Preparing approval requests and coordinating further works where required
• Processing and maintaining quotes, invoices, work orders and supporting documentation
• Providing administrative and operational support to the broader Property Management team

About you

We're looking for someone who is naturally organised, takes ownership of their work and can confidently manage a busy workload.

To succeed in this role, you'll have:

• Strong problem-solving skills and the ability to think on your feet
• Excellent time management and prioritisation skills
• A highly organised and efficient approach to your work
• Strong attention to detail and accuracy
• The ability to manage multiple tasks and deadlines without losing track of the details
• Confident communication skills and the ability to work with a range of people
• A proactive approach - you're someone who follows things through rather than waiting to be reminded
• Strong administrative and computer skills
• The ability to remain calm and solutions-focused when priorities change
• A positive, collaborative attitude and willingness to support the wider team

The role would suit someone who

You might currently be working in Property Management and looking for a role with less portfolio management, or you may have strong real estate administration experience and enjoy the operational side of the industry.

You're the person who likes a clear to-do list, notices when something hasn't been followed up, enjoys solving problems and gets satisfaction from seeing a task through from start to finish.

At Armstrong Real Estate, we believe great results come from great people working together.

You'll be joining a supportive and collaborative team environment where people genuinely help one another and work together to achieve the best outcomes for our clients and each other.

We're committed to creating a workplace where our people can continue to learn, grow and develop. You'll have access to ongoing training and development opportunities, support from experienced leaders and the chance to build your knowledge across both maintenance and compliance.

We also place a strong focus on innovation and continually improving the way we work. From streamlined systems and processes to innovative technology solutions, we're always looking for ways to make our team more efficient and create a better experience for our clients.

Some of the benefits of joining Armstrong Real Estate include:

• A supportive, collaborative and positive team environment
• A strong focus on professional growth and career development
• Ongoing training and learning opportunities
• Support from experienced leaders and team members
• Innovative technology, systems and processes designed to make your job easier
• A business that values new ideas and continually looks for ways to improve
• The opportunity to take ownership of your role and make a genuine contribution to the wider team

Armstrong Real Estate is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive workplace for all.

Property Hub Finance Pty Ltd t/a Geelong Property Hub Australian Credit Representative Number 535378 is an authorized representative of QED Risk Services Pty Ltd Australian Credit License Number 387856.