Luxury Sales Associate - Private Appointments & VIP Service

Inside Lvmh; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Christian Dior Couture in Sydney seeks a Sales Associate to deliver an exceptional client experience and achieve boutique targets. You will engage with clients, share product knowledge, and drive cross-selling across luxury categories while upholding Dior standards.

The role emphasizes private appointments for key clients, personalized service, and collaboration with the team to enhance overall boutique performance in a luxury environment.

Qualifications

• Completion of secondary education or above.
• 1-3 years of experience in retail, luxury preferred.
• Fluency in English; knowledge of other languages is an advantage.

Responsibilities

• Achieve and exceed individual sales targets and boutique objectives through selling techniques and product knowledge.
• Identify client needs and anticipate expectations to ensure successful sales transactions.
• Advise clients across product categories and apply cross-selling strategies to maximise sales potential.
• Build strong collaboration with the team to contribute to overall sales and boutique objectives.
• Provide an excellent client experience with a warm welcome and proactive engagement.
• Develop and maintain long-term client relationships with personalized service.
• Arrange private appointments for key clients for exclusive shopping experiences.
• Provide exceptional after-sale service and manage client inquiries efficiently.
• Update client information in Be Dior to enhance loyalty and personalise future interactions.
• Actively participate in in-store and external events to boost boutique performance.
• Maintain in-depth product knowledge and represent the Dior brand with integrity.

Skills

Excellent communication

Client-centric mindset

Team collaboration

Education

Secondary education or above

Job description

Christian Dior Couture in Sydney seeks a Sales Associate to deliver an exceptional client experience and achieve boutique targets. You will engage with clients, share product knowledge, and drive cross-selling across luxury categories while upholding Dior standards.

The role emphasizes private appointments for key clients, personalized service, and collaboration with the team to enhance overall boutique performance in a luxury environment.