Luxury Sales Associate: Omnichannel Styling

Coach Stores Australia; Victoria; On-site; AUD 50,000 - 65,000; Full time

Job summary

Coach Stores Australia is seeking a Sales Associate to deliver elevated, personalized service in a luxury retail environment in Victoria. You will meet personal and store sales goals, support daily store operations, and engage clients with fashion advice and product expertise.

The role blends in‑person service with omni‑channel selling, including social and live‑stream activities, while maintaining brand standards and a calm, professional demeanor on the floor.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS systems (iPad/laptop) and basic computer skills.
• Strong English proficiency for client engagement.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross‑selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools; participate in social selling activities.
• Support daily store operations and contribute to team performance.

Skills

Sales experience

Fashion knowledge

POS operation

English proficiency

Live-stream shopping

Clienteling

Data capture

Job description

Coach Stores Australia is seeking a Sales Associate to deliver elevated, personalized service in a luxury retail environment in Victoria. You will meet personal and store sales goals, support daily store operations, and engage clients with fashion advice and product expertise.

The role blends in‑person service with omni‑channel selling, including social and live‑stream activities, while maintaining brand standards and a calm, professional demeanor on the floor.