Luxury Retail Sales Associate - Flexible Schedule & Clienteling

Tapestry, Inc.; Melbourne; On-site; AUD 48,000 - 75,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering a personalized luxury shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Ideal candidates have 1+ years in luxury retail, strong English proficiency, experience with POS and social media platforms, and flexibility to work nights,

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background, clienteling, and fashion trend awareness.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador, following style and service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales via cross-selling and tailored recommendations.
• Use POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs with the team.
• Assist with daily store operations: cash wrap, inventory, replenishment, and merchandising.

Skills

Sales experience

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Tools

POS operation

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering a personalized luxury shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Ideal candidates have 1+ years in luxury retail, strong English proficiency, experience with POS and social media platforms, and flexibility to work nights,