Luxury Retail Ops Lead – Major Store (Sydney)

Talent Solution Partners; Sydney; On-site; AUD 82,000 - 85,000; Full time

Job summary

Talent Solution Partners partners with an internationally recognised luxury fashion and lifestyle house to appoint an Operations Manager for its major Westfield Sydney store. Based at Westfield Sydney, you'll take ownership of the operational side of a major retail store with a leadership structure supporting scale and growth.

The role involves overseeing inventory, back-of-house operations, and a large team, partnering with the Store Director and other leaders to ensure seamless execution and

Qualifications

• Experience leading store operations in a high-volume retail setting.
• Proven ability to manage inventory, stock flow and shrinkage.
• Strong people management for large teams.
• Understanding of retail systems and KPIs.
• Data-driven with a track record of improving efficiencies.
• Excellent communication and stakeholder management.
• Flexible for retail roster including weekends.
• Experience in luxury or premium retail is highly desirable.

Responsibilities

• Lead overall store operations, inventory management and back-of-house execution.
• Oversee stock processing, deliveries, replenishment and inventory flow.
• Drive inventory accuracy through cycle counts, stocktakes and RFID scanning.
• Investigate shrinkage and implement improvements to stock control.
• Manage high product volumes and streamline operational workflows.
• Lead, coach and develop the Operations team.
• Improve processes, productivity and operational efficiencies.
• Partner with the Store Director on labour planning, scheduling and business performance.
• Collaborate with Visual and Sales & Service leaders to support seamless store execution.
• Maintain a safe, organised and customer-ready store.

Skills

Retail operations leadership

Inventory management

People management

Retail systems & KPIs

Process improvement

Data-driven decisions

Communication skills

Flexible retail roster

Luxury/premium retail

RFID scanning

Job description

Talent Solution Partners partners with an internationally recognised luxury fashion and lifestyle house to appoint an Operations Manager for its major Westfield Sydney store. Based at Westfield Sydney, you'll take ownership of the operational side of a major retail store with a leadership structure supporting scale and growth.

The role involves overseeing inventory, back-of-house operations, and a large team, partnering with the Store Director and other leaders to ensure seamless execution and