Luxury Retail Operations Manager – Scale & Inventory

Talent Solution Partners Pty

Sydney

On-site

AUD 82,000 - 85,000

Full time

45 hours ago
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Job summary

Talent Solution Partners Pty is seeking an Operations Manager for a major Westfield Sydney store. Based at Westfield Sydney, you’ll own the operational side of a high-volume retail location and partner with the Store Director to ensure inventory control and an exceptional customer experience.

You’ll lead an expanded leadership structure for Operations and Visuals, oversee a core team of around 65 people, and drive efficiencies, labour planning and process improvements to support growth within a

Qualifications

  • Experience leading operations in a high-volume retail environment.
  • Strong inventory control, stock flow and shrinkage experience.
  • Proven ability to coach and develop large teams.
  • Solid understanding of retail systems, processes and KPIs.

Responsibilities

  • Lead overall store operations, inventory management and back-of-house execution.
  • Oversee stock processing, deliveries, replenishment and inventory flow.
  • Drive inventory accuracy through cycle counts, stocktakes and RFID scanning.
  • Investigate shrinkage and implement improvements to stock control.
  • Manage high product volumes and streamline operational workflows.
  • Lead, coach and develop the Operations team.
  • Improve processes, productivity and operational efficiencies.
  • Partner with the Store Director on labour planning, scheduling and business performance.
  • Collaborate with Visual and Sales & Service leaders to support seamless store execution.
  • Maintain a safe, organised and customer-ready store.

Skills

Retail operations leadership
Inventory management
People management
Retail systems & KPIs
Data-driven decisions
Stakeholder management
Labour planning

Job description

Talent Solution Partners Pty is seeking an Operations Manager for a major Westfield Sydney store. Based at Westfield Sydney, you’ll own the operational side of a high-volume retail location and partner with the Store Director to ensure inventory control and an exceptional customer experience.

You’ll lead an expanded leadership structure for Operations and Visuals, oversee a core team of around 65 people, and drive efficiencies, labour planning and process improvements to support growth within a

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