Luxury Retail Operations Manager – Scale & Inventory

Talent Solution Partners Pty; Sydney; On-site; AUD 82,000 - 85,000; Full time

Job summary

Talent Solution Partners Pty is seeking an Operations Manager for a major Westfield Sydney store. Based at Westfield Sydney, you’ll own the operational side of a high-volume retail location and partner with the Store Director to ensure inventory control and an exceptional customer experience.

You’ll lead an expanded leadership structure for Operations and Visuals, oversee a core team of around 65 people, and drive efficiencies, labour planning and process improvements to support growth within a

Qualifications

• Experience leading operations in a high-volume retail environment.
• Strong inventory control, stock flow and shrinkage experience.
• Proven ability to coach and develop large teams.
• Solid understanding of retail systems, processes and KPIs.

Responsibilities

• Lead overall store operations, inventory management and back-of-house execution.
• Oversee stock processing, deliveries, replenishment and inventory flow.
• Drive inventory accuracy through cycle counts, stocktakes and RFID scanning.
• Investigate shrinkage and implement improvements to stock control.
• Manage high product volumes and streamline operational workflows.
• Lead, coach and develop the Operations team.
• Improve processes, productivity and operational efficiencies.
• Partner with the Store Director on labour planning, scheduling and business performance.
• Collaborate with Visual and Sales & Service leaders to support seamless store execution.
• Maintain a safe, organised and customer-ready store.

Skills

Retail operations leadership

Inventory management

People management

Retail systems & KPIs

Data-driven decisions

Stakeholder management

Labour planning

Job description

Talent Solution Partners Pty is seeking an Operations Manager for a major Westfield Sydney store. Based at Westfield Sydney, you’ll own the operational side of a high-volume retail location and partner with the Store Director to ensure inventory control and an exceptional customer experience.

You’ll lead an expanded leadership structure for Operations and Visuals, oversee a core team of around 65 people, and drive efficiencies, labour planning and process improvements to support growth within a