Luxury Restaurant Supervisor – Guest Experience Lead

25Hours Hotels; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free hotel stays up to 10 nights/year

Staff discounts at bars/restaurants

Career development opportunities

Job summary

Palomar Sydney, renowned for bold Southern European and Levant flavours, seeks a Restaurant Supervisor to lead day-to-day service and uphold exceptional standards.

You will own service standards, develop the team, and ensure guest experiences are memorable while maintaining operational excellence.

This role offers a dynamic, fast-paced environment with opportunities for growth within the 25hours Ennismore Accor group.

Qualifications

• 2+ years of team lead or supervisor experience in large F&B operations.
• Proficient in Microsoft Office.
• Strong written and spoken Business English.
• Organized with proven ability to lead a diverse team in a high-pressure environment.
• Knowledge of RSA, hygiene and licensing regulations.

Responsibilities

• Oversee daily service to ensure a smooth, seamless shift.
• Connect with guests to create a welcoming, memorable experience.
• Be the menu expert on dietary needs and the beverage list.
• Monitor stock, inventory, and record breakages to maintain control.
• Ensure compliance with RSA, hygiene and licensing standards.

Skills

Team leadership

Food & Beverage operations

Microsoft Office

Business English

RSA compliance

Tools

Microsoft Office

Job description

Palomar Sydney, renowned for bold Southern European and Levant flavours, seeks a Restaurant Supervisor to lead day-to-day service and uphold exceptional standards.

You will own service standards, develop the team, and ensure guest experiences are memorable while maintaining operational excellence.

This role offers a dynamic, fast-paced environment with opportunities for growth within the 25hours Ennismore Accor group.