Luxury Hotel Manager - Pre-Opening Leader

Crystalbrook Aurora; Canberra; On-site; AUD 150,000 - 230,000; Full time

Job summary

Crystalbrook Aurora in Canberra invites an accomplished Hotel Manager to join the pre-opening leadership team. Reporting to the General Manager, you will shape guest experience, build operational capability and foster a high-performing culture from day one.

The role requires hands-on, energetic leadership across rooms, F&B, front office and housekeeping, with a track record in luxury or premium hotels. You will drive service standards, staffing, and financial performance while guiding teams

Qualifications

• Experience leading luxury or premium hotels.
• Proven pre-opening or major hotel transformation experience.
• Hands-on, visible leadership that builds trust.
• Strong focus on guest satisfaction, culture and outcomes.
• Ability to coach and develop department leaders.
• Excellent communication with guests, owners and partners.

Responsibilities

• Lead across rooms, F&B, front office and support services.
• Oversee pre-opening planning through to establishment.
• Collaborate with General Manager and leadership team.
• Drive service standards, profitability and team development.

Skills

Senior leadership

Luxury hotel ops

Pre-opening exp

Commercial acumen

Job description

Crystalbrook Aurora in Canberra invites an accomplished Hotel Manager to join the pre-opening leadership team. Reporting to the General Manager, you will shape guest experience, build operational capability and foster a high-performing culture from day one.

The role requires hands-on, energetic leadership across rooms, F&B, front office and housekeeping, with a track record in luxury or premium hotels. You will drive service standards, staffing, and financial performance while guiding teams