Luxury Hotel Manager: Lead Operations & Guest Experience

3L Oleolee Maroochydore Collection Pty Ltd; Maroochydore; On-site; AUD 120,000 - 180,000; Full time

Job summary

3L Oleolee Maroochydore Collection Pty Ltd in Maroochydore, QLD, is seeking an experienced Hotel Manager to lead our hotel operations and drive exceptional guest experiences while maintaining profitability and service standards.

You will oversee all departments, build a high-performing team, implement strategic initiatives, and ensure compliance with health and safety regulations in a luxury/boutique environment on the Sunshine Coast.

Qualifications

• Experience in hotel management or a senior hospitality leadership role.
• Proven ability to manage multi-department hotel operations.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, and F&B.
• Recruit, train and develop hotel staff.
• Ensure health, safety and regulatory compliance.
• Develop strategies to enhance guest satisfaction.
• Maintain relationships with guests, corporate clients and partners.
• Handle crises and resolve guest complaints professionally.
• Maintain facilities and cleanliness standards.

Skills

Hotel management

Staff management

Guest relations

Leadership

Job description

3L Oleolee Maroochydore Collection Pty Ltd in Maroochydore, QLD, is seeking an experienced Hotel Manager to lead our hotel operations and drive exceptional guest experiences while maintaining profitability and service standards.

You will oversee all departments, build a high-performing team, implement strategic initiatives, and ensure compliance with health and safety regulations in a luxury/boutique environment on the Sunshine Coast.