Luxury Hotel Housekeeping Coordinator | Guest Ops & Admin

Four Seasons; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Global development opportunities

Complimentary meals while on duty

Complimentary dry cleaning

Discounted stays & dining

Care culture

Job summary

Four Seasons Hotel Sydney is seeking a Housekeeping Coordinator to support smooth daily operations in a luxury setting. You will act as the central point of communication for the Housekeeping team, coordinate room assignments, and ensure reporting and tasks are completed to Four Seasons standards.

The ideal candidate has experience in a luxury hotel or administrative role, excellent attention to detail, strong communication skills, and proficiency with computer systems and reporting tools.

Qualifications

• Experience in a luxury hotel environment or similar administrative/coordinator role.
• Strong attention to detail and ability to prioritise tasks.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and reporting tools.

Responsibilities

• Provide exceptional turndown service to guests in accordance with Four Seasons standards.
• Run daily reports and coordinate room assignments for Housekeeping operations.
• Perform opening and closing duties for the Housekeeping office, ensuring all guest rooms receive the appropriate level of service.
• Communicate professionally and efficiently with all departments, ensuring seamless operations.
• Handle telephone calls for the Housekeeping department with warmth and accuracy.
• Maintain proper stock of office supplies and keep all electronic files organised and up to date.
• Assist in updating Corporate Policy Manuals and the hotel's policy manual as directed.
• Follow instructions and assignments from Housekeeping Supervisors and report on task completion.

Skills

Luxury hotel experience

Attention to detail

Communication skills

Reporting tools

Tools

Reporting tools

Job description

Four Seasons Hotel Sydney is seeking a Housekeeping Coordinator to support smooth daily operations in a luxury setting. You will act as the central point of communication for the Housekeeping team, coordinate room assignments, and ensure reporting and tasks are completed to Four Seasons standards.

The ideal candidate has experience in a luxury hotel or administrative role, excellent attention to detail, strong communication skills, and proficiency with computer systems and reporting tools.