Luxury Guest Arrival Concierge

Crown Resorts; New South Wales; On-site; AUD 52,000 - 65,000; Full time

Job summary

Crown Sydney invites applications for a Guest Arrival Attendant (Doorperson) to welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services/Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates bring high-end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast-paced setting, while representing Crown Resorts with professionalism.

Qualifications

• Experience in premium or luxury customer service.
• Excellent communication and interpersonal skills.
• Ability to stay calm in fast-paced environments.

Responsibilities

• Welcome guests and assist with arrivals at the driveway.
• Coordinate with Bell Services/Valet teams to ensure smooth departures.
• Provide premium service and guest experiences.

Skills

Customer service

Communication

Calm under pressure

Job description

Crown Sydney invites applications for a Guest Arrival Attendant (Doorperson) to welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services/Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates bring high-end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast-paced setting, while representing Crown Resorts with professionalism.