Luxury Front Office Welcomer & Porter

Sofitel; Melbourne; On-site; AUD 45,000 - 65,000; Part time

Job summary

Albury Wodonga Health is seeking an Administration Officer - Front Office to join our Support Services Team. You will provide administrative and customer support at the Main Reception areas of our hospitals, ensuring a welcoming and efficient experience for patients and visitors.

The role demands confident multi-tasking, accurate data entry, and proficiency with the Microsoft Office suite, while adhering to OH&S requirements and our ethical practice standards.

Qualifications

• Experience in providing high-quality customer service in a reception or front-desk role.
• Strong data entry skills with high attention to detail and accuracy.
• Proficiency with Microsoft Office suite and basic IT literacy.
• Understanding of OH&S responsibilities in a healthcare setting.

Responsibilities

• Provide administrative and customer support at the Main Reception areas.
• Assist patients and visitors, directing and informing them appropriately.
• Perform data entry and maintain accurate records in line with procedures.
• Uphold OH&S, ethical practice, and workplace safety standards.

Skills

Customer service

Data entry

Microsoft Office

Team collaboration

Attention to detail

OH&S awareness

Tools

Microsoft Office

Job description

Administration Officer - Front Office

Posted 1 day ago

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Job Description

About the Role

Closing Date: 21/10/2026

• Join the largest regional health service between Sydney and Melbourne
• Competitive salary plus generous salary packaging options
• Dynamic work environment and collaborative team culture

About the role

The Administration Officer - Front Office will be a valued member of the Support Services Team. This position provides administrative and customer support at the Main Reception areas of Albury and Wodonga Hospitals within Albury Wodonga Health. We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity.

• Ability to work within a multi-disciplinary team environment, and to positively contribute to team operations and working relationships.
• Demonstrated competence in dealing with the public, providing high-quality customer service that meets or exceeds their needs, displaying a customer focussed approach to service delivery.
• Demonstrated skills and knowledge of administration, including highly developed keyboard/data entry and computer skills, experience with Microsoft Office suite and exceptional attention to detail.
• Demonstrated understanding and knowledge of health and safety issues and of OH&S legislation as it relates to “Employee” and “Employer” responsibilities.

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women's and children's, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028. This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development.

Are you ready to become part of our team?

To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, please refer to our Candidate Information Pack.

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must be fully vaccinated or hold an approved medical contraindication certificate. Successful candidates will need to provide documentation of their COVID-19 and flu vaccination status.

Employment Type: Permanent part-time opportunities available.

For further details, please refer to the Position Description or alternatively contact Diedre Tobin at (emailprotected) for a confidential discussion.