Administration Officer - Front Office

Albury Wodonga Health; Melbourne; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Salary packaging options

Job summary

Albury Wodonga Health is seeking an Administration Officer - Front Office to join the Main Reception at Albury and Wodonga Hospitals in a permanent part-time role. You will be a valued member of the Support Services Team, providing administrative and customer support in a busy regional health service.

The role requires strong customer service, teamwork, data entry and MS Office skills, and knowledge of OH&S responsibilities. Salary packaging options and a competitive salary are offered.

Qualifications

• Ability to work within a multi-disciplinary team environment and positively contribute to team operations and relationships.
• Demonstrated competence in dealing with the public with high-quality customer service.
• Demonstrated skills in administration, including keyboard/data entry and general computer use; attention to detail.
• Understanding of health and safety issues and OH&S legislation as it relates to employees and employers.

Responsibilities

• Provide administrative and customer support at the Main Reception areas of Albury and Wodonga Hospitals.
• Work within a multi-disciplinary team and contribute to team operations and relationships.
• Deliver high-quality customer service to the public and meet needs with a customer-focused approach.
• Demonstrate strong administration skills including data entry and use of Microsoft Office; maintain attention to detail.
• Apply OH&S knowledge and duties relevant to employees and employers.

Skills

Teamwork

Customer service

Administration

Data entry

Microsoft Office

Attention to detail

OH&S knowledge

Tools

Microsoft Office

Job description

About the Role

• Closing Date: 21/10/2026
• Join the largest regional health service between Sydney and Melbourne
• Competitive salary plus generous salary packaging options
• Dynamic work environment and collaborative team culture

About the role

The Administration Officer - Front Office will be a valued member of the Support Services Team. This position provides administrative and customer support at the Main Reception areas of Albury and Wodonga Hospitals within Albury Wodonga Health.

• Ability to work within a multi-disciplinary team environment, and to positively contribute to team operations and working relationships.
• Demonstrated competence in dealing with the public, providing high-quality customer service that meets or exceeds their needs, displaying a customer focussed approach to service delivery.
• Demonstrated skills and knowledge of administration, including highly developed keyboard/data entry and computer skills, experience with Microsoft Office suite and exceptional attention to detail.
• Demonstrated understanding and knowledge of health and safety issues and of OH&S legislation as it relates to "Employee" and "Employer" responsibilities.

Employment Type: Permanent part-time opportunities available.

About Albury Wodonga Health (AWH)

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women’s and children’s, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028. This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development. Are you ready to become part of our team? To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, please refer to our Candidate Information Pack.

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must be fully vaccinated or hold an approved medical contraindication certificate. Successful candidates will need to provide documentation of their COVID-19 and flu vaccination status.