Administration Officer - Front Office

Albury Wodonga Health; City of Wodonga; On-site; AUD 60,000 - 75,000; Part time

Benefits offered by this job

Salary packaging options

Job summary

Albury Wodonga Health is seeking a dedicated Administration Officer - Front Office to join the Support Services Team. The role supports the Main Reception at Albury and Wodonga Hospitals, delivering high-quality customer service and efficient administrative duties.

You will work in a multi-disciplinary team, handle data entry with accuracy, and apply OH&S knowledge as it relates to employee responsibilities.

Qualifications

• Experience in front-office administrative roles.
• Excellent customer service and communication skills.
• Proficient keyboard/data entry and attention to detail.

Responsibilities

• Provide administrative and reception support at Main Reception areas of Albury and Wodonga Hospitals.
• Assist in patient reception and collaborative team operations.
• Ensure accurate data entry and documentation with a strong focus on OH&S compliance.

Skills

Customer service

Data entry

Microsoft Office

Tools

Microsoft Office

Job description

• Join the largest regional health service between Sydney and Melbourne


• Competitive salary plus generous salary packaging options


• Dynamic work environment and collaborative team culture

About the role

The Administration Officer - Front Office will be a valued member of the Support Services Team. This position provides administrative and customer support at the Main Reception areas of Albury and Wodonga Hospitals within Albury Wodonga Health. We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity.

• Ability to work within a multi-disciplinary team environment, and to positively contribute to team operations and working relationships.


• Demonstrated competence in dealing with the public, providing high-quality customer service that meets or exceeds their needs, displaying a customer focussed approach to service delivery.


• Demonstrated skills and knowledge of administration, including highly developed keyboard/data entry and computer skills, experience with Microsoft Office suite and exceptional attention to detail.


• Demonstrated understanding and knowledge of health and safety issues and of OH&S legislation as it relates to \"Employee\" and \"Employer\" responsibilities.

For further details, please refer to the Position Description or alternatively contact Diedre Tobin at ************@awh.org.au for a confidential discussion.

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women's and children's, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028. This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

About the Role

Closing Date: 21/10/2026

Employment Type: Permanent part-time opportunities available.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development.

Are you ready to become part of our team?

To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, please refer to our Candidate Information Pack.

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must be fully vaccinated or hold an approved medical contraindication certificate. Successful candidates will need to provide documentation of their COVID-19 and flu vaccination status.