Luxury F&B Attendant - Create Memorable Guest Moments

Shangri-La Group; The Rocks; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounted stays

Dining benefits across Shangri-La

Staff benefits across Shangri-LaHotels

Job summary

Shangri-La Sydney invites motivated Food & Beverage Attendants to join a world-class luxury hotel team. You will warmly greet guests, assist with seating, and deliver exceptional service across Altitude Restaurant, Blu Bar, and events.

We seek candidates with experience in high-end hospitality, RSA certification, and a flexible roster including evenings, weekends, and public holidays. You will thrive in a polished, fast-paced environment that values guest satisfaction and teamwork.

Qualifications

• Experience in a high-end restaurant, bar, or luxury hospitality setting preferred but not essential.
• RSA certification required.
• Willing to learn about spirits, cocktails, wine, and cuisine.
• Willingness to rotate rosters including evenings, weekends and public holidays.
• Strong service orientation and ability to work under pressure.

Responsibilities

• Greet guests warmly, assist with seating, and anticipate their needs.
• Take and serve food and beverage orders with precision, professionalism, and personality.
• Prepare and serve drinks with product knowledge and flair.
• Maintain a clean, organised, and inviting service area at all times.
• Work collaboratively with the team to ensure smooth service and guest satisfaction.
• Follow health, safety, and hygiene standards to the highest level.
• Perform additional duties as requested by the Food & Beverage Management team.

Skills

Guest service

Team player

Customer focus

Professional demeanor

Education

RSA certification

Job description

Shangri-La Sydney invites motivated Food & Beverage Attendants to join a world-class luxury hotel team. You will warmly greet guests, assist with seating, and deliver exceptional service across Altitude Restaurant, Blu Bar, and events.

We seek candidates with experience in high-end hospitality, RSA certification, and a flexible roster including evenings, weekends, and public holidays. You will thrive in a polished, fast-paced environment that values guest satisfaction and teamwork.