Head Bartender: Lead Luxury Bar & Guest Experience

Shangri-La-Hotels; The Rocks; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary duty meals

Employee discounts on Shangri-La sites

12% Superannuation

Job summary

Shangri-La Sydney in The Rocks is seeking a Head Bartender for Blu Bar to lead the beverage team and deliver exceptional cocktail experiences. You will oversee service levels, mentor staff, and ensure flawless guest interactions across bar and F&B outlets.

The role requires passion for hospitality, strong cocktail knowledge, and leadership in a luxury five-star setting. A rotating roster, high-volume service, and guest-centric service are inherent to this position.

Qualifications

• Strong knowledge of cocktails, spirits, wines, beers and beverage service.
• Experience with POS systems, cash handling and beverage stock control.
• Flexibility to work a rotating roster including evenings, weekends and public holidays.
• Previous luxury hotel or high-end hospitality experience is highly desirable.

Responsibilities

• Leading the bar team during service and ensuring a consistently high standard of guest service.
• Welcoming guests in a warm, professional and engaging manner; preparing and serving cocktails, wines, spirits, beers and other drinks.
• Maintaining knowledge of cocktail recipes, classic and contemporary techniques, spirits, wines, beers and beverage offerings.
• Providing knowledgeable recommendations to guests based on their preferences.
• Supporting development and implementation of cocktail and beverage menus when required.
• Completing opening and closing procedures accurately and efficiently.
• Assisting with cash handling, POS operations and reconciliation as required.

Skills

Cocktail knowledge

Bev. service

Team leadership

Guest engagement

POS & cash handling

Tools

POS systems

Job description

Shangri-La Sydney in The Rocks is seeking a Head Bartender for Blu Bar to lead the beverage team and deliver exceptional cocktail experiences. You will oversee service levels, mentor staff, and ensure flawless guest interactions across bar and F&B outlets.

The role requires passion for hospitality, strong cocktail knowledge, and leadership in a luxury five-star setting. A rotating roster, high-volume service, and guest-centric service are inherent to this position.