Head Bartender - Blu Bar

Shangri-La-Hotels; The Rocks; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary duty meals

Employee discounts on Shangri-La sites

12% Superannuation

Job summary

Shangri-La Sydney in The Rocks is seeking a Head Bartender for Blu Bar to lead the beverage team and deliver exceptional cocktail experiences. You will oversee service levels, mentor staff, and ensure flawless guest interactions across bar and F&B outlets.

The role requires passion for hospitality, strong cocktail knowledge, and leadership in a luxury five-star setting. A rotating roster, high-volume service, and guest-centric service are inherent to this position.

Qualifications

• Strong knowledge of cocktails, spirits, wines, beers and beverage service.
• Experience with POS systems, cash handling and beverage stock control.
• Flexibility to work a rotating roster including evenings, weekends and public holidays.
• Previous luxury hotel or high-end hospitality experience is highly desirable.

Responsibilities

• Leading the bar team during service and ensuring a consistently high standard of guest service.
• Welcoming guests in a warm, professional and engaging manner; preparing and serving cocktails, wines, spirits, beers and other drinks.
• Maintaining knowledge of cocktail recipes, classic and contemporary techniques, spirits, wines, beers and beverage offerings.
• Providing knowledgeable recommendations to guests based on their preferences.
• Supporting development and implementation of cocktail and beverage menus when required.
• Completing opening and closing procedures accurately and efficiently.
• Assisting with cash handling, POS operations and reconciliation as required.

Skills

Cocktail knowledge

Bev. service

Team leadership

Guest engagement

POS & cash handling

Tools

POS systems

Job description

Head Bartender - Blu Bar

Shangri-La Sydney | The Rocks, Sydney NSW | Full-Time

Three reasons to consider this opportunity

• Lead the bar experience and be a key ambassador for exceptional service, quality and hospitality at one of Sydney’s leading luxury hotels.
• Work in a luxury five-star environment, collaborating closely with the Food & Beverage, Restaurant, Events and Front Office teams to deliver memorable guest experiences.
• Build your hospitality leadership career with Shangri-La Sydney, developing your skills in beverage operations, team leadership, guest engagement and luxury hotel service.

About the role

As a Head Bartender, you will play a key role in delivering an exceptional beverage experience for guests across the hotel's bar and food and beverage outlets.

Working closely with the Food & Beverage management team, bartenders, waitstaff and other hotel departments, you will be responsible for maintaining high standards of beverage quality, service, presentation and guest engagement.

You will lead by example on the floor, support and develop the bar team, and ensure the smooth and efficient operation of the bar during both regular and high-volume service periods.

This role is ideal for someone who is passionate about hospitality, confident in leading a team, knowledgeable about cocktails and beverages, and committed to delivering a consistently polished and personalised guest experience.

Your responsibilities will include:

• Leading the bar team during service and ensuring a consistently high standard of guest service.
• Welcoming guests in a warm, professional and engaging manner.
  Preparing and serving cocktails, wines, spirits, beers, non-alcoholic beverages and other drinks to hotel standards.
• Maintaining strong knowledge of cocktail recipes, classic and contemporary techniques, spirits, wines, beers and beverage offerings.
• Providing knowledgeable recommendations to guests based on their preferences.
• Supporting the development and implementation of cocktail and beverage menus when required.
• Completing opening and closing procedures accurately and efficiently.
• Assisting with cash handling, POS operations and reconciliation as required.

What We're Looking For

• Previous experience as a Bartender, Senior Bartender, Bar Supervisor, Assistant Bar Manager or similar role in a quality hotel, restaurant or cocktail bar.
• Strong knowledge of cocktails, spirits, wines, beers and beverage service.
• Experience with POS systems, cash handling and beverage stock control.
• Flexibility to work a rotating roster, including evenings, weekends and public holidays.
• Previous luxury hotel or high-end hospitality experience is highly desirable.

Why Join Shangri-La Sydney?

• Competitive HIGA rates + penalty rates + 12% Super
• Complimentary duty meals every shift
• Work in a luxury five-star hotel in the heart of The Rocks
• Lead and develop a professional bar team
• Access employee discounts across Shangri-La hotels and resorts worldwide