Food & Beverage Attendant

Shangri-La Group; The Rocks; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounted stays

Dining benefits across Shangri-La

Staff benefits across Shangri-LaHotels

Job summary

Shangri-La Sydney invites motivated Food & Beverage Attendants to join a world-class luxury hotel team. You will warmly greet guests, assist with seating, and deliver exceptional service across Altitude Restaurant, Blu Bar, and events.

We seek candidates with experience in high-end hospitality, RSA certification, and a flexible roster including evenings, weekends, and public holidays. You will thrive in a polished, fast-paced environment that values guest satisfaction and teamwork.

Qualifications

• Experience in a high-end restaurant, bar, or luxury hospitality setting preferred but not essential.
• RSA certification required.
• Willing to learn about spirits, cocktails, wine, and cuisine.
• Willingness to rotate rosters including evenings, weekends and public holidays.
• Strong service orientation and ability to work under pressure.

Responsibilities

• Greet guests warmly, assist with seating, and anticipate their needs.
• Take and serve food and beverage orders with precision, professionalism, and personality.
• Prepare and serve drinks with product knowledge and flair.
• Maintain a clean, organised, and inviting service area at all times.
• Work collaboratively with the team to ensure smooth service and guest satisfaction.
• Follow health, safety, and hygiene standards to the highest level.
• Perform additional duties as requested by the Food & Beverage Management team.

Skills

Guest service

Team player

Customer focus

Professional demeanor

Education

RSA certification

Job description

Join us at Shangri-La Sydney, where world-class dining meets breathtaking views. Whether you’re welcoming guests to Altitude Restaurant, or Blu Bar with its stunning harbour panoramas, or being part of our Banquets and Events team, you’ll play a key role in creating extraordinary moments for our guests.

We are seeking candidates interested in either full-time or casual positions.

About the Role

As a Food & Beverage Attendant, you will:

Greet guests warmly, assist with seating, and anticipate their needs throughout their visit.

Take and serve food and beverage orders with precision, professionalism, and personality.

Prepare and serve drinks, from crafted cocktails to fine wines, with product knowledge and flair.

Maintain a clean, organised, and inviting service area at all times.

Work collaboratively with the team to ensure smooth service and guest satisfaction.

Follow health, safety, and hygiene standards to the highest level.

Perform additional duties as requested by the Food & Beverage Management team.

What We’re Looking For

Previous experience in a high-end restaurant, bar, or luxury hospitality setting (preferred but not essential).

A natural flair for service, creating memorable guest moments.

Strong product knowledge or a willingness to learn about spirits, cocktails, wine, and cuisine.

RSA certified and available for rotating rosters, including evenings, weekends, and public holidays.

A team player who thrives under pressure and brings positive energy to every shift.

What’s in it for You

Work alongside a world-class team in a globally renowned luxury hotel.

Learn and grow under award-winning hospitality leaders.

Exclusive staff benefits, including discounted stays and dining across Shangri-La Hotels & Resorts worldwide.

A supportive environment that values your development and celebrates success.

Thisisn’tjustajob—it’syouropportunitytoshowcasethebestofwhatyoudo