Luxury EV Delivery Coordinator

BYD Harmony Auto Australia; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

BYD Castle Hill, part of Harmony Auto, is seeking a Delivery Coordinator to oversee the vehicle handover process from build to delivery. You will liaise with customers, prepare showroom-ready vehicles, and ensure all accessories and documentation are in place before release.

You will maintain CRM records, track delivery progress, and work closely with the sales team to keep delivery scheduling smooth and timely.

Qualifications

• Strong customer service and communication skills.
• Coordination/admin experience in fast-paced settings.
• Detail-oriented and process-driven.
• Tech-savvy; quick to learn dealership systems.
• Holds a current Australian driver licence.
• Dealership experience preferred but not essential.

Responsibilities

• Liaise with customers throughout the vehicle build and delivery process.
• Manage handover bookings, set clear expectations, and ensure timely delivery.
• Coordinate with pre-delivery to prepare showroom-ready vehicles with all accessories and documentation.
• Complete final checks, update systems, and approve release — nothing leaves without your sign-off.
• Maintain CRM records, delivery trackers, and report daily handover status with precision.
• Work closely with the sales team to ensure smooth, well-paced delivery scheduling.

Skills

Customer service

Coordination

Detail-oriented

Tech-savvy

Driver license

Dealership experience

Tools

CRM systems

Job description

BYD Castle Hill, part of Harmony Auto, is seeking a Delivery Coordinator to oversee the vehicle handover process from build to delivery. You will liaise with customers, prepare showroom-ready vehicles, and ensure all accessories and documentation are in place before release.

You will maintain CRM records, track delivery progress, and work closely with the sales team to keep delivery scheduling smooth and timely.